GoHenry Status
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Problems reported in the last 24 hours
📋 10 Reported Issues:
PAYMENT WON'T ADD TO ACCOUNT
Can’t login to add funds for payment tomorrow. Keeps saying something went wrong try again
The app won’t let me transfer money into my children’s accounts. It says ‘something went wrong, please try again.’ I have tried many times
Wont let me transfer money from parent account to my daughters card or even into her savings. Tried multiple times and it says "oops, something went wrong, please try again.."
Won’t allow log in. Reinstalled and now says I don’t have an account. Does not recognize email or name
Can’t login to parent or child account. Says something went wrong everything we try
Offers section of app won’t open. Says error & to try later, but has been like this last couple of weeks at least.
Trying to gift money to my grandson for his birthday but keep getting error message "cannot read properties of undefined ( reading 'includes')" What on earth does this mean ?
I want to buy a hoodie, but the site says there is a problem with my card. I have checked numbers and my address many times. Everything is correct gohenry is just dead.
Just saying not connected to internet when trying to transfer money but I clearly am
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Contact Support
Verified email ✔✔
E-Mail: help@gohenry.co.uk
Website: 🌍 Visit GoHenry Youth Debit Card & App Website
Privacy Policy: https://www.gohenry.com/uk/terms-and-conditions/privacy-policy/
Developer: gohenry Ltd
