Bankers Trust M Personal Reviews

I’ve been with Bankers Trust for decades. I love banking local. However, BankersTrustMPersonal is so frustrating it makes me consider moving my money elsewhere. I have no idea how it gets such high ratings!? It will work great for a while and then it will do things like need to authenticate over and over. It kicks me out or shuts down for no reason. Closing BankersTrustMPersonal doesn’t help. It’s clunky and I’m over it. C’mon Bankers Trust, please do better.

For the last several months it keeps asking me to set up Touch ID, which I’ve had for 2 years. I always re-set it up; yet, it frequently won’t work. Also, every other time or so I access BankersTrustMPersonal , it wants me to take a tour of features that it’s had for a while AND THAT IVE ALREADY TOURED. Not sure who updated BankersTrustMPersonal earlier this year, but they did an AWFUL job.

Every time BankersTrustMPersonal updates, it gets buggy. Always have to delete from my phone and then reinstall. This time, Face ID is only working about 30%. Otherwise, I’m forced to type in the PW, then it wants to give me an update tutorial each time and tells me Face ID is activated. So annoying!

This Bankers Trust app will typically work for a month or so without issue, but then the problems start. Touch/Face ID settings are remembered but then don’t actually work to sign me in, even if I previously entered my login the last time. Once I do get signed in, I can see my balance, but any interaction with BankersTrustMPersonal will then sign me back out or show an error message. Fixing this requires uninstalling and reinstalling BankersTrustMPersonal , which I think I have done 5 or 6 times now over the past six months.

Not a bad app by any means. Wish there was more security. 2FA would be great. Also my new phone seems to have broke facial recognition. BankersTrustMPersonal is presenting fingerprint auth (which isn’t an option on the iPhone 14). Devs need to update BankersTrustMPersonal .

I submitted a check for about $100 deposit and threw it away when I saw deposit received. Photos should be confirmed before being able to move on. I will get check reissued but a simple safeguard like that would have been nice. If it was going to get rejected, why’d it let me go on?

This is a good, basic banking app. Day to day details, balances, bill pay, transfers, all work intuitively. But if you need information like interest rates, or CDs, you won’t find it on BankersTrustMPersonal. At least I couldn’t. I had to login to the bank site via an Internet browser. Sure it beats going to the bank and talking to a kid over the counter, but my other bank apps include tabs to get to more detailed information.

Overall, app is very efficient and easy to navigate when dealing with personal banking information. However, very frequently when I try to log in with facial recognition it fails to work and it causes me to change my password majority of the time. Not sure if it’s a software issue but sometimes gets annoying.

I seems like every other time I go to use it it says unable to get what you need. It is not a good bank program they need someone who knows how to use a financial system to put it together. I figure it’s got bugs

I think bakers trust is a great bank. One thing I think they could improve on getting deposits out faster, especially when our jobs have posted our payroll on Wednesday…..

BankersTrustMPersonal worked great until an update in the fall of 2019. It seems like the first time I open it for the day, it acts like I have never logged in to BankersTrustMPersonal before. Now every time I login, it wants me to go through a tutorial that I have already done. Even though I have my fingerprint ID enabled, it frequently makes me enter my password anyways. Whoever did the updates for BankersTrustMPersonal did a terrible job.

Nothing beats having a bank that isn’t a huge national entity. I’ve had horrible experiences with 2 of them. They don’t care at all about little people.

I have enjoyed working with Bankers Trust for over 30 years. They have wonderful staff, dependable banking reputation and the on-line application is also easy to use.

Every time I need to log on I have to skip the initial information. I have seen the “new” features for months.

That app has good basic functionality but it would be nice to review check images to recall which payee the checks are for.

The ability to deposit a check via the mobile app is the best!

BankersTrustMPersonal worked great for one year and now I can’t get on using my fingerprints I was going to give it a good rating now I got it down to a one

Never had so many issues trying to login as I have the last couple months. Fix this!! Especially the Touch ID - still an issue!!!

Great that I can do allmost types of transactions via BankersTrustMPersonal

Many times, when trying to use app it is “not available “ for one reason or another.