TruStar FCU Reviews
Published by TruStar Federal Credit Union on 2025-02-04🏷️ About: TruStar FCU is your personal financial advocate. It’s fast, secure and makes life easier by empowering you with the tools you need to manage your finances.
Overall Customer Experience 😎
🤬 Negative experience
52.7%
😎 Positive experience
32.4%
🫥 Neutral
14.8%
Summary of Customer Reviews (Takeaways): 💎
- The app is very easy and fast to use.
- The new app offers more individualized settings.
- The app has a payment module.
Read 5 Customer Service Reviews 😠💢
4.8 out of 5
New Online Banking
by Susan Beth Sumner
The new layout of the checking and savings transactions is not as easy to read. I am still learning to navigate the new system and that is my biggest concern.
Why do I need a nickname when everything is already taken? Dumb
I just don’t like it
by WW=WonderWoman
I like the old one better. I can’t see my pending true pay items.
Key features are now missing
by JaciChan
Although the new app appears to offer more individualized settings, a few key features in the payment module were lost with this change. Gone is the ability to sort your pending payments by payment date and you can no longer adjust a single instance of a reoccurring payment. Your beta testers should include long term users of your applications.
**IFalls
by Trryte😆
I Love this AP but the BEST THING about this app is Hands Down Sharleen Mitchell !!!
Your The💣Shar!!🥰! Thanks for Everything you do!
New app
by Custom Boxes
Very easy and fast!
Is TruStar FCU Safe? 🙏
Yes. TruStar FCU is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 1,333 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for TruStar FCU Is 38.1/100.
Safety Analysis
87.3% of users say app is Safe 👍
87.3%
9.5% of users have Some Concerns ⚠️
9.5%
3.2% of users say app is Risky 🚨
3.2%
Is TruStar FCU Legit? 💯
Yes. TruStar FCU is legit, but not 100% legit to us. This conclusion was arrived at by running over 1,333 TruStar FCU User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for TruStar FCU Is 55.5/100..
🔏 Privacy & Data Safety
TruStar FCU collected the following data from you:
-
Data Linked to You:
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
-
Data Not Linked to You:
- Location
How was your experience with TruStar FCU? Post a Review
Features
It’s fast, secure and makes life easier by empowering you with the tools you need to manage your finances.
- Keep your transactions organized by allowing you to add tags, notes and photos of receipts and checks.
- Secure your account with a 4-digit passcode or biometric on supported devices.
TruStar FCU is your personal financial advocate.
Contact Support
Developer:
TruStar Federal Credit Union
Contact e-Mail:
Privacy Policy:
