Astra AI Status

Last Updated on 2026-04-24 by Astra AI d.o.o.

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Most reported problems

Crashes

40.0%

Not working

40.0%

Screen

20.0%

Common Astra AI Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Astra AI network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Astra AI App
1. On android, goto Settings » Astra AI » click [Force Stop]

Clear Astra AI App Cache and Data:
1. On android, goto Settings » Apps » Astra AI » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Astra AI.

On android, goto Settings » Apps or Manage Apps tab.
Click Astra AI » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Astra AI » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Astra AI

E-Mail: [email protected]

Website: 🌍 Visit Astra AI Website

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Developer: Astra AI

Jun 14, 2026, 09:30 PM
a AndroidOS user from Forbach, France reported problems with Astra AI : Screen
Apr 28, 2026, 04:47 AM
a iOS user from Klaipėda, Lithuania reported problems with Astra AI : Not working
Mar 26, 2026, 10:19 PM
a AndroidOS user from Mostar, Bosnia and Herzegovina reported problems with Astra AI : Crashes
Dec 20, 2025, 08:29 AM
a iOS user from Batu Pahat, Malaysia reported problems with Astra AI : Crashes
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