IXL Status
Are you having issues? Select the issue you are having below and provide feedback to IXL.
problems reported in the last 24 hours
Summary of IXL Problems 😠👌🔥
- Bugs in the app that mark correct answers as incorrect
- Lack of background knowledge support
- Not very motivating
- Hard to find challenging questions
7 Reported Issues: 😵🆘🛟🚨📢
MY sound won't work
When I try to play sound on IXL question it just throws connection error on my son tab. There is no connection problem. This happens only if I play sound
The graph wont load on my daughters laptop(not chrome book). What would cause this, and how do we fix it?
Hi! The app loads just fine. The error occurs when we press the speaker button to hear instructions or sounds. I then tells us, we are not online. I have uninstalled and then reinstalled twice but it does not help. It only started during the summer. It always worked great before. We would appreciate any help!
The math diagnostic won’t load how can I fix it
Hi there. Ive already received help, but accidentally erased that email. Im so sorry. Anyway, I can sign in, pick a subject, no problem. But the content is not showing/loading up on screen. I tried clearing my history. Didn't work. Any advice? Thank you, Christina M.
Recommendations from the teacher are not appearing on student devices when using IXL on ipads. Questions already completed also not showing up. Also is there a way to access the diagnostic arena when students are using ipads instead of computers?
Have a Problem with IXL - Math, English, & More? Report Issue
Common IXL Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot IXL app on iOS and Android devices. Solve all IXL app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at IXL Learning, developers of IXL.
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