Busey Mobile Reviews

Busey Reviews

Published by on 2026-06-07

🏷️ About: Busey Wallet is a fast, secure, and intuitive tool to help you manage your personal and commercial digital banking needs. Our robust app includes a variety of features, allowing you to: - View check images and statements - Set up, manage, and receive customizable account and security alerts - Snap a photo to deposit checks quickly or use Remote Deposit Capture for large-scale business deposit management - Reorder your debit c.


Is Busey Safe to Use?

We Investigate the app owner's website (Busey.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
66.7%

😎 Positive experience
33.3%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 180 combined software reviews.

Is Busey Safe?
Busey Mobile appears generally safe, but use with caution.
33.3/100

  Safety Analysis »»

Is Busey Legit?
Busey Mobile appears legitimate, though exercise caution.
33.3/100



Read 20 Customer Service Reviews 😠💢

4.0 out of 5
Login

I cannot access my account, even with “Forgot User Id” options. This is ridiculous

Needs improvement

Outdated needs major improvements

Awful Update

There was absolutely nothing wrong with Busey , so why decide to do an update?? This new one is not nearly as user friendly, the format is terrible compared to what it was, and I can’t see any reason why this app would think it was necessary to change it. Clearly nobody has ever heard of the old saying!

Automatically forget user

I was checking my bank out and all of a sudden all my information is wiped and I remember the login but still nothing I’m really getting tired of this please fix this issue or take the application of the play store and App Store.

Worse on every way

Forced into a new app, took me 30 minutes to get in because it demanded I change my password. Finally get in and it's all negative space and no dark mode. Cool. Website, same garbage. Thanks for the downgrade, this app

Super slow

I downloaded Busey 15 min ago and I’m still not even into my account yet. I had an emergency where I needed access to my money and I was told “this version is no longer supported”

Not happy

Sent the new update, I cannot sign into the new Mobile app or the old one. I can’t even sign in online now. Something needs to be fixed and quick.

Terrible UI Design

The new apps UI design is terrible, it looks dated and the navigation is clunky. A lot of the landing pages don’t have back buttons. The old app had a better user experience and a more modern design, this new one looks like an AI bot designed it. I know they needed an app to consolidate all their banking options, but this one really missed the mark.

Pointless

Why create a whole new app, and lock me out of even viewing my actual balance for 4 days, just to have a new app that barely works?

No Zelle

I contacted this bank 3 times about not being able to use Zelle and I still can’t use it. Now I have to pay a fee to another bank because I CANNOT send money with Zelle.

App is Terrible

What a horrible idea to update a perfectly working app to add some features most people won’t even look at.

New App is AWFUL

The new app is horrible! Super slow, glitchy, AND doesn’t even show you your account balance… I’m at a loss for words… a bank app that doesn’t show me my account balance first thing… WHY!?

Please add a dark mode

I know Busey is the new main source of banking for this app, and I know it will have bugs and features added later. One of those features needs to be a dark mode. The black text in all white backgrounds is just so painful to look at. Please this app bring back dark mode

Functional but clunky

The previous app was a lot more visually appealing and smooth to operate.

New to this bank

Busey work as described

Busey wallet

Easy to navigate!

Great bank Great app

Easy, useful and all around great app for a great bank

Simple & Functional

A great review for an app is when it does what it supposed to do. The this app Wallet does what it’s supposed to do easily.

Great phone app

I LOVE this app bank. The customer service is excellent. If you still need help you can call, and that Midwestern charm will show you the way.

Very good app.

5 star.



Is Busey Safe? 🙏

Busey Mobile appears generally safe, but use with caution. JustUseApp Safety Score for Busey is 33.3/100.
This assessment is based on our NLP analysis of 180 user reviews. Combined with the app store average rating of 4.0/5.


Is Busey Legit? 💯

Busey Mobile appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Busey is 33.3/100 .
This conclusion is based on analysis of 180 user reviews.




How was your experience with Busey Mobile? Post a Review




Features

Busey Wallet is a fast, secure, and intuitive tool to help you manage your personal and commercial digital banking needs.

Secure your account with a 4-digit passcode and fingerprint or face reader on supported devices.

To use the Busey Wallet app, simply download the app, launch it, and follow the prompts to get started.