🏷️ About: Access everything you need for your trip in one place with the new Volaris app: Book a flight Book the best flight from our 197+ routes. You can save traveler information for you and your companion to make each booking even faster.
This is the 3rd update and it hasn’t even been a week. They should focus on their app instead of focusing on raising their prices every 3 seconds. You can never check in on the apps anyway. I tried to purchase airplane tickets twice and it denied me. It wouldn’t even let me the third time cause it kicked me out…. Fast forward to THREE minutes later the flight went up by 80 dollars EACH ticket. I’ve been hunting a good deal since. I dislike how you HAVE to be a member to purchase but I am, but I can’t purchase tickets for just my kids, an adult has to be on the flight mine you my parents are on the same flight but they purchased the tickets on their own. Long story short I dislike Volaris, always kicks me out, never does the payment correct
This is confusing, the old app made me get this “new app” and now I can’t even use either . How is this “new app “ better the original one??? Now I can’t even do the check in for my flight. Another reason to not use this app. Keep things simple.
Impossible to check-in by scanning the passport - it has a bug that it cannot read the issuing country for a German passport. this app is forcing us to move to this broken app. Bring back the old one, please!
I have had to connect to wifi multiple times to update Volaris while on vacation to make sure I can check in. Then get the boarding pass for me to have to update it the airport AGAIN!!! Waste of time.
They did not allow me to check in on Volaris . I was on time to do so too! Probably over booked & now I have to deal with their consequences. I do not reccomend traveling with them. Departure flight was great but returning(lax) is filled with issues
Volaris doesn’t work. When it does it kicks you out. One of the worst airline apps out there. Just go online and do your business and get it over with. Volaris is worthless. Needs professional help.
My trips are not saved even though I logged in. I've checked into my flight and my boarding passes do not all appear for all of my family members. It shows me 3 passengers but only loads boarding passes for 2 of us.
Volaris is scanning my passport wrong and not allowing manual changes. Now I can’t check in for my flight because of the incorrect information and there is no way to change it even with rescanning it.
Went to check in on the first version and they won’t let me do anything there so you go to the second version 2.0 and it does not work. It says there’s no Wi-Fi connected and there is I can’t even find it on my Wi-Fi area.
Old app forces you to use new app. The new app doesn’t allow manual entry during a check in. It forces you to take a picture with your phone but it cannot scan the codes. The website forces you to Volaris to check in. None of it works.
Have you all seen the prices for the checked bags? They are ridiculous and cost more that the actual ticket. I’ve always used this app to travel to Mexico, but never again. I’ll find another way to get there. Time to try a different airline.
Why do we need to download a second app when we already had one? Should we all delete the first one?
I cannot do check in without scanning the passport for my grandma who is abroad right now!
Only thing they cared about in Volaris was the visuals when opening it.
I’d give zero starts but that wasn’t an option.
Volaris is unable to scan the passport.
Too bad the developers decided it was a good idea to have to scan as the ONLY way to input the information. What it would be a very simple process of typing the info directly, was made impossible by poor design.
I tried multiple times to check in for my flight and it kept indicating “unable to connect to server.” Also, need to take multiple steps to find option to select seating. Hard to find customer service contact information
I was forced to download Volaris after I tried to check in for my vacation in 2 days through the original app. Now I can’t log in to my account on Volaris and I’m being told “to try again later”. Unable to complete my check in, continue to buy carry on, and access my plane ticket. Terrible app.
This application after their 2.0 update, it required another update. It was available 18 hours after release and it cannot be downloaded. Tried multiple times at different hours and it is just spinning.
The checking and boarding pass are through an app, but that cannot be accomplished. Very frustrating that there is no other way besides be on the phone. Terrible!
Was able to check in for one person in our party today, for the second one - Volaris doesn’t load. I called customer service, they said that I cannot talk to management because it’s an app problem. As soon as I said I’m going to give corporate the name of the agent who I was with on the phone, Volaris started working and was able to check in.
I understand this is a budget airline, but needing manual interference to check in and not being able to do so on a website - DISGUSTING!
All the reviews are correct. Volaris does not work. When I arrived at the airport this app asks me to check in through Volaris to get my boarding pass. I told them them it didn’t work. They said I needed to pay an extra fee in order to get my boarding pass because I did not have it. Again, told them it did not work and the only solution they offered me was to check in through a computer. I’m at an airport. I don’t have a computer. I had to act very aggressively and raised my voice and the gate agent. They finally printed our family’s boarding pass. Do not let them bully you into paying more money!!!
Original app ask to download new app, and I did. Now the new app says i don’t have connection, to check my WiFi. I have an internet connection I’m not sure what is going on. Please fix fast!!!!
I’ve been using the this app app for years, and the new this app 2.0 update is much better! The interface is much more intuitive, making it easier than ever to book flights, manage reservations, and check in. Volaris is now faster, more stable, and provides real-time updates on flights.
Overall, this update makes traveling with this app smoother and more convenient. Highly recommend!
Volaris does not appear safe based on available data.
JustUseApp Safety Score for Volaris is 3.1/100.
This assessment is based on our NLP analysis of 435 user reviews.
Combined with the app store average rating of 3.9/5.
Volaris does not appear legitimate based on our analysis.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Volaris is 103.1/100 .
This conclusion is based on analysis of 435 user reviews.
Volaris collected the following data from you:
Avoid lines at the airport by getting your boarding pass on our app! Keep track of your flight information: boarding time, boarding group, seat number, itinerary so you can get to the airport on time.
Verify your bookings, confirm details like flight number and baggage benefits, add optional services such as baggage, pets, sports equipment and seats.
View live arrival and departure updates on our enhanced flight status experience.
We'll let you know about special offers, flight updates and check-in reminders.
Add your boarding pass to your wallet app to keep it handy.
