Volaris 2 0 Reviews

This is the 3rd update and it hasn’t even been a week. They should focus on their app instead of focusing on raising their prices every 3 seconds. You can never check in on the apps anyway. I tried to purchase airplane tickets twice and it denied me. It wouldn’t even let me the third time cause it kicked me out…. Fast forward to THREE minutes later the flight went up by 80 dollars EACH ticket. I’ve been hunting a good deal since. I dislike how you HAVE to be a member to purchase but I am, but I can’t purchase tickets for just my kids, an adult has to be on the flight mine you my parents are on the same flight but they purchased the tickets on their own. Long story short I dislike Volaris20, always kicks me out, never does the payment correct

This is confusing, the old app made me get this “new app” and now I can’t even use either . How is this “new app “ better the original one??? Now I can’t even do the check in for my flight. Another reason to not use Volaris. Keep things simple.

Impossible to check-in by scanning the passport - it has a bug that it cannot read the issuing country for a German passport. Volaris is forcing us to move to this broken app. Bring back the old one, please!

I have had to connect to wifi multiple times to update Volaris20 while on vacation to make sure I can check in. Then get the boarding pass for me to have to update it the airport AGAIN!!! Waste of time.

They did not allow me to check in on Volaris20 . I was on time to do so too! Probably over booked & now I have to deal with their consequences. I do not reccomend traveling with them. Departure flight was great but returning(lax) is filled with issues

Volaris20 doesn’t work. When it does it kicks you out. One of the worst airline apps out there. Just go online and do your business and get it over with. Volaris20 is worthless. Needs professional help.

My trips are not saved even though I logged in. I've checked into my flight and my boarding passes do not all appear for all of my family members. It shows me 3 passengers but only loads boarding passes for 2 of us.

Volaris20 is scanning my passport wrong and not allowing manual changes. Now I can’t check in for my flight because of the incorrect information and there is no way to change it even with rescanning it.

Went to check in on the first version and they won’t let me do anything there so you go to the second version 2.0 and it does not work. It says there’s no Wi-Fi connected and there is I can’t even find it on my Wi-Fi area.

Old app forces you to use new app. The new app doesn’t allow manual entry during a check in. It forces you to take a picture with your phone but it cannot scan the codes. The website forces you to Volaris20 to check in. None of it works.

Have you all seen the prices for the checked bags? They are ridiculous and cost more that the actual ticket. I’ve always used volaris to travel to Mexico, but never again. I’ll find another way to get there. Time to try a different airline.

Why do we need to download a second app when we already had one? Should we all delete the first one?
I cannot do check in without scanning the passport for my grandma who is abroad right now!
Only thing they cared about in Volaris20 was the visuals when opening it.

I’d give zero starts but that wasn’t an option.

Volaris20 is unable to scan the passport.

Too bad the developers decided it was a good idea to have to scan as the ONLY way to input the information. What it would be a very simple process of typing the info directly, was made impossible by poor design.

I tried multiple times to check in for my flight and it kept indicating “unable to connect to server.” Also, need to take multiple steps to find option to select seating. Hard to find customer service contact information

I was forced to download Volaris20 after I tried to check in for my vacation in 2 days through the original app. Now I can’t log in to my account on Volaris20 and I’m being told “to try again later”. Unable to complete my check in, continue to buy carry on, and access my plane ticket. Terrible app.

This application after their 2.0 update, it required another update. It was available 18 hours after release and it cannot be downloaded. Tried multiple times at different hours and it is just spinning.
The checking and boarding pass are through an app, but that cannot be accomplished. Very frustrating that there is no other way besides be on the phone. Terrible!

Was able to check in for one person in our party today, for the second one - Volaris20 doesn’t load. I called customer service, they said that I cannot talk to management because it’s an app problem. As soon as I said I’m going to give corporate the name of the agent who I was with on the phone, Volaris20 started working and was able to check in.

I understand this is a budget airline, but needing manual interference to check in and not being able to do so on a website - DISGUSTING!

All the reviews are correct. Volaris20 does not work. When I arrived at the airport Volaris asks me to check in through Volaris20 to get my boarding pass. I told them them it didn’t work. They said I needed to pay an extra fee in order to get my boarding pass because I did not have it. Again, told them it did not work and the only solution they offered me was to check in through a computer. I’m at an airport. I don’t have a computer. I had to act very aggressively and raised my voice and the gate agent. They finally printed our family’s boarding pass. Do not let them bully you into paying more money!!!

Original app ask to download new app, and I did. Now the new app says i don’t have connection, to check my WiFi. I have an internet connection I’m not sure what is going on. Please fix fast!!!!

I’ve been using the Volaris app for years, and the new Volaris 2.0 update is much better! The interface is much more intuitive, making it easier than ever to book flights, manage reservations, and check in. Volaris20 is now faster, more stable, and provides real-time updates on flights.

Overall, this update makes traveling with Volaris smoother and more convenient. Highly recommend!