Scan to PDF Status

Last Updated on 2024-11-24 by Dveruce s.r.o.

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Common Scan to PDF Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Scan to PDF app on iOS and Android devices. Solve all Scan to PDF app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Scan to PDF iPhone Issues and Solutions

Scan to PDF iOS app crashes, not working, errors
Scan to PDF iOS app network issues
Scan to PDF on iOS has black/white screen

Scan to PDF Android App Issues and Solutions

Scan to PDF has errors/crashing/not working
Scan to PDF server network connectivity issues
Scan to PDF has black screen

Scan to PDF iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Scan to PDF app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Scan to PDF app crashes or not working on Iphone (iOS):

Close and restart the Scan to PDF app on iPhone
Update Scan to PDF app to the Latest Version for iOS
Uninstall and reinstall Scan to PDF iPhone app
Update your iPhone to the latest iOS version

Fix Scan to PDF on iPhone unable to connect to server/internet connection issues::

To resolve Scan to PDF network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Scan to PDF black/white screen (blank screen) on iPhone:

Follow the Scan to PDF iOS app troubleshooting guide Here →

Scan to PDF Android App Issues and Solutions

Fix Scan to PDF not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Scan to PDF app issues:

Force Stop the Scan to PDF App
1. On android, goto "Settings" » click Scan to PDF app. » click "Force Stop".

Update Scan to PDF to the latest version on PlayStore

Clear Scan to PDF App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Scan to PDF app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Scan to PDF.

Fix Scan to PDF unable to contact server/ Scan to PDF internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Scan to PDF » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Scan to PDF » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Scan to PDF on android.

Solve Scan to PDF black/white screens issue on Android:

Follow the Scan to PDF android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Dveruce s.r.o., developers of Scan to PDF.

About this app

Crystal-Clear Scanning helps you capture documents, receipts, notes, photos, and more with exceptional quality. Advanced AI Photo to Text Functionality: Transform scanned images into editable text using state-of-the-art Optical Character Recognition. Explore all the premium features with a free trial and experience the full power of ScanWise without any upfront cost. From students and professionals to busy parents and travelers, Scan to PDF: Doc Scanner App is designed for anyone looking to go paperless and stay organized. Choose the plan that suits you best and enjoy unlimited functionality for an enhanced scanning experience. Convert paper into digital archives, edit on the go, and save memories in stunning quality. Or unlock the full potential with our premium subscriptions, tailored to meet your needs. Edit, extract, and repurpose your documents effortlessly. Your documents stay safe and private within ScantoPDF . We use intelligent image enhancement to deliver flawless scans every time. With an intuitive design, ScanWise is user-friendly and requires no technical expertise. Instantly share your scans or save them to your favorite cloud services. Start scanning in seconds without hassle. Efficiency at your fingertips! It’s never been easier to create, manage, and share your scanned documents.