Barcode Scanner app not working? crashes or has problems?

Barcode Scanner Status

Last Updated on 2019-06-26 by Yale Willis

I have a problem with Barcode Scanner

Are you having issues? Select the issue you are having below and provide feedback to Barcode Scanner.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Barcode Scanner - ecommerce? Report Issue

Common Barcode Scanner Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Barcode Scanner app on iOS and Android devices. Solve all Barcode Scanner app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Barcode Scanner iPhone Issues and Solutions

Barcode Scanner iOS app crashes, not working, errors
Barcode Scanner iOS app network issues
Barcode Scanner on iOS has black/white screen

Barcode Scanner Android App Issues and Solutions

Barcode Scanner has errors/crashing/not working
Barcode Scanner server network connectivity issues
Barcode Scanner has black screen

Barcode Scanner iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Barcode Scanner app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Barcode Scanner app crashes or not working on Iphone (iOS):

Close and restart the Barcode Scanner app on iPhone
Update Barcode Scanner app to the Latest Version for iOS
Uninstall and reinstall Barcode Scanner iPhone app
Update your iPhone to the latest iOS version

Fix Barcode Scanner on iPhone unable to connect to server/internet connection issues::

To resolve Barcode Scanner network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Barcode Scanner black/white screen (blank screen) on iPhone:

Follow the Barcode Scanner iOS app troubleshooting guide Here →

Barcode Scanner Android App Issues and Solutions

Fix Barcode Scanner not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Barcode Scanner app issues:

Force Stop the Barcode Scanner App
1. On android, goto "Settings" » click Barcode Scanner app. » click "Force Stop".

Update Barcode Scanner to the latest version on PlayStore

Clear Barcode Scanner App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Barcode Scanner app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Barcode Scanner.

Fix Barcode Scanner unable to contact server/ Barcode Scanner internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Barcode Scanner » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Barcode Scanner » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Barcode Scanner on android.

Solve Barcode Scanner black/white screens issue on Android:

Follow the Barcode Scanner android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Yale Willis, developers of Barcode Scanner.