Comcast Business Software
Company Name: Comcast Cable Communications
About: Xfinity from Comcast provides TV, high-speed Internet, phone, home security, and mobile services.
Headquarters: Philadelphia, Pennsylvania, United States.
Comcast Business Overview
What is Comcast Business? The Comcast Business App is an all-in-one tool designed for Comcast Business customers to manage their accounts on the go. It offers streamlined navigation and an intuitive layout to make it easier for users to access their account details, manage their services, pay bills, troubleshoot technical issues, and access Comcast Business Support.
Features
- Manage account details
- View upcoming service appointments
- Pay bills, view past invoices, and manage payment methods
- Enroll in Auto Pay and Paperless Billing
- Manage WiFi networks, hotspots, and more
- Set up notifications for billing and service requests
- Stay up-to-date on service status
- View TV channel lineup
- Forward calls to home, mobile phone, or colleagues with Call Forwarding
- Troubleshoot technical issues
- Access Comcast Business Support
- Host a conference call for up to 50 participants (Business VoiceEdge® customers only)
- View recent calls, listen to and manage voicemail, and customize greetings (Business Voice Mobility, Business VoiceEdge®, and Business VoiceEdge Select™ customers only)
- Make outgoing calls through the app to display business phone number on caller IDs (Business Voice Mobility, Business VoiceEdge®, and Business VoiceEdge Select™ customers only)
- Quickly transfer calls to colleagues or third parties (Business Voice Mobility, Business VoiceEdge®, and Business VoiceEdge Select™ customers only)
- Quickly move active calls to Be Anywhere devices and desk phones (Business Voice Mobility, Business VoiceEdge®, and Business VoiceEdge Select™ customers only)
- Select phones that will ring on inbound calls by managing Be Anywhere devices (Business Voice Mobility, Business VoiceEdge®, and Business VoiceEdge Select™ customers only)
- Manage security settings (Business Voice Mobility, Business VoiceEdge®, and Business VoiceEdge Select™ customers only)
Official Screenshots
Product Details and Description of
AVAILABLE TO COMCAST BUSINESS CUSTOMERS Access your Comcast Business account anytime and anywhere with the Comcast Business App—an innovative, all-in-one tool designed with your business in mind. With streamlined navigation and an intuitive layout, the Comcast Business App makes it easier than ever to manage your account on the go, right from your mobile device. With the Comcast Business App, you can: • Manage your account details • View upcoming service appointments • Pay your bill, view past invoices, and manage your payment methods • Enroll in Auto Pay and Paperless Billing • Manage WiFi networks, hotspots, and more • Set up notifications for billing and service requests • Stay up-to-date on your service status • View your TV channel lineup • Forward calls to your home, mobile phone, or colleagues with Call Forwarding • Troubleshoot technical issues in a few easy steps • Access Comcast Business Support These features are available to Business Internet, Business TV, Business Voice, Business Voice Mobility, Business VoiceEdge™, and/or Business VoiceEdge Select™ customers and will vary depending on your services. Comcast Business Voice Mobility, Business VoiceEdge®, and Business VoiceEdge Select™ customers can also: • Easily host a conference call for up to 50 participants (Business VoiceEdge® customers only) • View recent calls, listen to and manage voicemail, and customize greetings • Make outgoing calls through the app to display your business phone number on caller IDs • Quickly transfer calls to colleagues or third parties • Forward calls to your home, mobile phone, or colleagues with Call Forwarding • Quickly move active calls to your Be Anywhere devices and desk phones • Select the phones that will ring on inbound calls by managing Be Anywhere devices • Easily manage security settings These features will vary depending on your services. You can submit feedback to [email protected]
Top Reviews
By Maillet97
App Issues
This app has been great for me and being on the go! With the latest update, I can no longer get notifications. Now I never know when I have new voice mail?! I have to go in the app and see if I have voicemail. This is taking up my time to stop what doing every 20 to 30 minutes to check. When before I would simply get a notification pop on my phone. PLEASE fix this.... *Thank you for responding to my review! That goes along away and Comcast spent a lot of time trying to help me resolve my issue. I did end up getting a new phone and spent a great deal of time at Apple. With all that had been done. I still can’t get notifications? It is only seems to be an issue with my phone?! Maybe something happened to it when I did the update. It works fine on others who have the same phone as me. Hopefully your next update will be soon and this issue will go away for me.
By AfterHoursTech
Doesn’t ring on mobile phone, can’t call as if at the office
Issue #1: Installed the app because I’m the “after hours” and “emergency” tech for my company. I have the app running in the background of my phone. When I get a call and my phone is in standby mode I only get a txt notification “ding” and a pop up showing the incoming call ID; exactly like how a new text message comes to my phone then my phone goes back to standby (screen off). The incoming call isn’t actually ringing my phone. Not a good setup for an after hours / emergency contact. Better off simply using “forward always”. Issue #2: Making an outbound call to a client using “Main Line” (to make the call look like it originated from my office) results in the app trying, trying then failing. It simply stops and dumps me back at the main screen. No outbound call is made. <Edit>: this part may have been resolved by enabling Work Remote / Be Anywhere and enabling my mobile device in the icon or by enabling Click to Dial (not really sure what that feature is yet).
By Sixlambes
DISAPPOINTED!!!!!
We were unfortunately connected to Comcast the day before Hurricane Michael. We have yet to receive phone/internet service. Our business on Hwy 90 depends solely on our phone! I went to Comcast when they FINALLY opened their doors and was told node 6 would be finished by the weekend. And that was 4 weeks ago!!!! I stopped again and they at least had the courtesy to let me know node 6 was destroyed in the hurricane. I went back this week and they said possible service by Friday. OF COURSE, no service. I would think Comcast of all people, would think getting businesses running were more important than TV viewing. JOBS DEPEND ON THEIR SERVICE AT THIS POINT.
