BPL To Go app not working? crashes or has problems?

BPL To Go Status

Last Updated on 2024-04-24 by TRUSTEES OF THE PUBLIC LIBRARY OF THE CITY OF BOSTON

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Common BPL To Go Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BPL To Go app on iOS and Android devices. Solve all BPL To Go app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BPL To Go iPhone Issues and Solutions

BPL To Go iOS app crashes, not working, errors
BPL To Go iOS app network issues
BPL To Go on iOS has black/white screen

BPL To Go Android App Issues and Solutions

BPL To Go has errors/crashing/not working
BPL To Go server network connectivity issues
BPL To Go has black screen

BPL To Go iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BPL To Go app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BPL To Go app crashes or not working on Iphone (iOS):

Close and restart the BPL To Go app on iPhone
Update BPL To Go app to the Latest Version for iOS
Uninstall and reinstall BPL To Go iPhone app
Update your iPhone to the latest iOS version

Fix BPL To Go on iPhone unable to connect to server/internet connection issues::

To resolve BPL To Go network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BPL To Go black/white screen (blank screen) on iPhone:

Follow the BPL To Go iOS app troubleshooting guide Here →

BPL To Go Android App Issues and Solutions

Fix BPL To Go not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BPL To Go app issues:

Force Stop the BPL To Go App
1. On android, goto "Settings" » click BPL To Go app. » click "Force Stop".

Update BPL To Go to the latest version on PlayStore

Clear BPL To Go App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BPL To Go app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BPL To Go.

Fix BPL To Go unable to contact server/ BPL To Go internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BPL To Go » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BPL To Go » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BPL To Go on android.

Solve BPL To Go black/white screens issue on Android:

Follow the BPL To Go android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TRUSTEES OF THE PUBLIC LIBRARY OF THE CITY OF BOSTON, developers of BPL To Go.

About this app

Use BPL To Go to search titles, manage your account, check branch hours, and find out what's happening at the Boston Public Library.