Chart AI Status

Last Updated on 2024-12-17 by MATT LYNDON COSTELLO

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Common Chart AI Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Chart AI app on iOS and Android devices. Solve all Chart AI app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Chart AI iPhone Issues and Solutions

Chart AI iOS app crashes, not working, errors
Chart AI iOS app network issues
Chart AI on iOS has black/white screen

Chart AI Android App Issues and Solutions

Chart AI has errors/crashing/not working
Chart AI server network connectivity issues
Chart AI has black screen

Chart AI iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Chart AI app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Chart AI app crashes or not working on Iphone (iOS):

Close and restart the Chart AI app on iPhone
Update Chart AI app to the Latest Version for iOS
Uninstall and reinstall Chart AI iPhone app
Update your iPhone to the latest iOS version

Fix Chart AI on iPhone unable to connect to server/internet connection issues::

To resolve Chart AI network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Chart AI black/white screen (blank screen) on iPhone:

Follow the Chart AI iOS app troubleshooting guide Here →

Chart AI Android App Issues and Solutions

Fix Chart AI not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Chart AI app issues:

Force Stop the Chart AI App
1. On android, goto "Settings" » click Chart AI app. » click "Force Stop".

Update Chart AI to the latest version on PlayStore

Clear Chart AI App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Chart AI app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Chart AI.

Fix Chart AI unable to contact server/ Chart AI internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Chart AI » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Chart AI » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Chart AI on android.

Solve Chart AI black/white screens issue on Android:

Follow the Chart AI android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MATT LYNDON COSTELLO, developers of Chart AI.

About this app

Chart AI can be used by beginners to help better understand the market or for seasoned traders and investors who would like to validate market movement. *Note: Chart AI requires a A$5. *Subscription allows the user to upload unlimited images of trading charts to receive technical analysis. *Note: Chart AI does not provide financial advice. 1. ) Upload a screenshot or take a photo of any trading chart. 3. Any and all information is for educational purposes only and we suggest consulting with a professional and engaging in your own due diligence before investing.