Star Chart Status

Last Updated on 2015-11-17 by ESCAPE VELOCITY LIMITED

I have a problem with Star Chart

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⚠️ Most reported problems ⚠️

Not working

42.9%

Something else

28.6%

Screen

21.4%

Crashes

7.1%

24 hour clock ⏰

R.Sanjeevi 2023-05-23

Star chart app is the best educational app. But crashes even after repeated reinstalling. Unable to open it

Donna 2023-05-06

I cannot open the calendar sections, it goes completely out of the app

Justin 2022-12-07

Everytime I open star chart in Sky View mode or switch to Sky View mode the app crashes.

Gokul Gartia 2022-07-15

Star Chart is crashing frequently while opening.

Showing 1-4 of 4 reported issues:

Common Star Chart Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Star Chart network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Star Chart App
1. On android, goto Settings » Star Chart » click [Force Stop]

Clear Star Chart App Cache and Data:
1. On android, goto Settings » Apps » Star Chart » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Star Chart.

On android, goto Settings » Apps or Manage Apps tab.
Click Star Chart » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Star Chart » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Star Chart