Star Chart app not working? crashes or has problems?

Star Chart Status


I have a problem with Star Chart

Are you having issues? Select the issue you are having below and provide feedback to Star Chart.




⚠️ Most reported problems ⚠️

Crashes
35.7%

Not working
32.1%

Something else
14.3%

Screen
10.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Star Chart Problems 😠👌🔥

- Cannot use iPad's GPS to identify exact location

- Pointing at a section of sky blocks view of the sky in that location

- Compass pops up to re-calibrate and disappears immediately

- Map is off track

  4 Reported Issues: 😵🆘🛟🚨📢

R.Sanjeevi
2023-05-23

Star chart app is the best educational app. But crashes even after repeated reinstalling. Unable to open it

Donna
2023-05-06

I cannot open the calendar sections, it goes completely out of the app

Justin
2022-12-07

Everytime I open star chart in Sky View mode or switch to Sky View mode the app crashes.

Gokul Gartia
2022-07-15

Star Chart is crashing frequently while opening.

Showing 1-4 of 4

Have a Problem with Star Chart? Report Issue




Common Star Chart Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ESCAPE VELOCITY LIMITED, developers of Star Chart.


Verified email  

Contact e-Mail: [email protected]




About this app

When you hold your device up to the sky, Star Chart will automatically start tracking your movements to match the sky *. - Alternatively, look around the sky using finger gestures – perfect for armchair astronomers! - In a single app of less than 30MB, Star Chart dynamically scales its visuals and capabilities across all iOS devices to meet the high end capabilities of a retina display iPad while also running smoothly on the earliest iPhones and iPods. - Accurately depicts all the visible stars of the northern and southern hemispheres - a total of approximately 120,000 stars! - Fly to and explore all the planets of the solar system, their moons and the sun all rendered in beautiful 3D with state of the art visual effects. - Using the powerful Time Shift feature, simply tap the time button and smoothly shift up to 10,000 years forward or backward in time. - Displays all 88 constellations, with constellation imagery based on the beautiful artwork by 17th century astronomer Johannes Hevelius. - Includes the complete Messier catalogue of 110 exotic deep sky objects. - Tap on anything in the sky and get the facts on what you are looking at, including distance and brightness. - Very powerful zoom function, lets you view the sky in extra detail, using intuitive finger gestures. - Fully configurable.  Using state of the art GPS technology, an accurate 3D simulation of the visible universe, and a great deal of technical wizardry, Star Chart calculates – in real time - the current location of every star, planet and moon visible from Earth and shows you precisely where they are; even in broad daylight!  *** Star Chart is now FREE! *** The top educational & augmented reality astronomy app - download and find out why over 20 million people use Star Chart!  Star Chart displays only the sky objects that you are interested in. - Allows you to view the sky underneath the horizon.  All you have to do is point your AR enabled device* at the sky and Star Chart will tell you exactly what you are looking at.  Star Chart will tell you all this and more. - Just point and view.  We update Star Chart regularly, so please send us your feedback and feature requests to this app@escapistgames. com.  Star Chart is published by Escape Velocity Ltd and developed by Escapist Games Ltd.  You can now have a virtual star chart in your pocket.  Want to know what that bright star is called?  So now you can see where the sun is, even at night! - Manually set your location to find out what the sky looks like from anywhere in the world. - Supports dynamic device orientation viewing.  So point your iPhone/iPad* at the sky and see what's out there! * Augmented Reality mode is available on devices that include a built-in compass.  Want to know where your star sign is in the sky?  Want to know what the night sky looks like to people on the other side of the earth?  Point your device* at it – you might just find out it’s a planet!  Allows you to view the night sky whilst holding your iPhone/iPad* at any angle.