B&H Kids AR app not working? crashes or has problems?

B&H Kids AR Status

Last Updated on 2020-02-06 by LifeWay Christian Resources

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4 User reports:
App has problems

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Common B&H Kids AR Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot B&H Kids AR app on iOS and Android devices. Solve all B&H Kids AR app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

B&H Kids AR iPhone Issues and Solutions

B&H Kids AR iOS app crashes, not working, errors
B&H Kids AR iOS app network issues
B&H Kids AR on iOS has black/white screen

B&H Kids AR Android App Issues and Solutions

B&H Kids AR has errors/crashing/not working
B&H Kids AR server network connectivity issues
B&H Kids AR has black screen

B&H Kids AR iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever B&H Kids AR app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix B&H Kids AR app crashes or not working on Iphone (iOS):

Close and restart the B&H Kids AR app on iPhone
Update B&H Kids AR app to the Latest Version for iOS
Uninstall and reinstall B&H Kids AR iPhone app
Update your iPhone to the latest iOS version

Fix B&H Kids AR on iPhone unable to connect to server/internet connection issues::

To resolve B&H Kids AR network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix B&H Kids AR black/white screen (blank screen) on iPhone:

Follow the B&H Kids AR iOS app troubleshooting guide Here →

B&H Kids AR Android App Issues and Solutions

Fix B&H Kids AR not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent B&H Kids AR app issues:

Force Stop the B&H Kids AR App
1. On android, goto "Settings" » click B&H Kids AR app. » click "Force Stop".

Update B&H Kids AR to the latest version on PlayStore

Clear B&H Kids AR App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "B&H Kids AR app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch B&H Kids AR.

Fix B&H Kids AR unable to contact server/ B&H Kids AR internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click B&H Kids AR » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got B&H Kids AR » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch B&H Kids AR on android.

Solve B&H Kids AR black/white screens issue on Android:

Follow the B&H Kids AR android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at LifeWay Christian Resources, developers of B&H Kids AR.

About this app

Bring your B&H books and Bibles to life with the B&H Kids AR app! Simply scan the icon on the page and then scan the image to bring the artwork to life! BHKidsAR works with the Big Picture line of books and Bibles from B&H Kids.