Optimus Tracking app not working? crashes or has problems?

Optimus Tracking Status

Last Updated on 2024-09-25 by Optimus GPS Tracking Corp

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38 User reports:
App has problems

User reports 38

⚠️ Most reported problems ⚠️

Not working

52.3%

Connection

20.5%

Something else

13.6%

6.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Optimus Tracking Problems 😠👌🔥

- Notifications are not reliable

- Map shows a blank white screen

- No way to register

6 Reported Issues: 😵🆘🛟🚨📢

Pam

2024-04-09

The app on my phone is frozen in the same location , won’t refresh

Kristen Adams

2024-04-03

App will say GPS is off and will re-engage after sending a comment to GPS device

Carolyn Homberg

2023-08-11

My app on iPhone not working it is blank white screen only

Nuvia Guevara

2022-12-23

It stopped updating while they were driving. I've sent commands but it still won't update.

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David Wickham

2022-06-03

I log in with the password I was given “Optimus” but it won’t connect, it’s just sits there saying connecting.

Mark Brandenburg

2022-04-15

app won't connect on iPhone 12. multiple days now.

Showing 1-6 of 6

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Common Optimus Tracking Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Optimus Tracking app on iOS and Android devices. Solve all Optimus Tracking app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Optimus Tracking iPhone Issues and Solutions

Optimus Tracking iOS app crashes, not working, errors
Optimus Tracking iOS app network issues
Optimus Tracking on iOS has black/white screen

Optimus Tracking Android App Issues and Solutions

Optimus Tracking has errors/crashing/not working
Optimus Tracking server network connectivity issues
Optimus Tracking has black screen

Optimus Tracking iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Optimus Tracking app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Optimus Tracking app crashes or not working on Iphone (iOS):

Close and restart the Optimus Tracking app on iPhone
Update Optimus Tracking app to the Latest Version for iOS
Uninstall and reinstall Optimus Tracking iPhone app
Update your iPhone to the latest iOS version

Fix Optimus Tracking on iPhone unable to connect to server/internet connection issues::

To resolve Optimus Tracking network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Optimus Tracking black/white screen (blank screen) on iPhone:

Follow the Optimus Tracking iOS app troubleshooting guide Here →

Optimus Tracking Android App Issues and Solutions

Fix Optimus Tracking not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Optimus Tracking app issues:

Force Stop the Optimus Tracking App
1. On android, goto "Settings" » click Optimus Tracking app. » click "Force Stop".

Update Optimus Tracking to the latest version on PlayStore

Clear Optimus Tracking App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Optimus Tracking app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Optimus Tracking.

Fix Optimus Tracking unable to contact server/ Optimus Tracking internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Optimus Tracking » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Optimus Tracking » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Optimus Tracking on android.

Solve Optimus Tracking black/white screens issue on Android:

Follow the Optimus Tracking android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Optimus GPS Tracking Corp, developers of Optimus Tracking.