Company Name: Kiwi.com s.r.o
About: We hack the system, you fly for less.
Tired of cross-checking websites, dates,
flights and destinations when planning a trip? We offer great travel deals,
connecting flights, trains and buses to get you where you want to go.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Kiwi.com s.r.o
Contact e-Mail: support@kiwi.com
E-Mail: support@kiwi.com
Website: 🌍 Visit Kiwi.com Website
Privacy Policy: https://www.kiwi.com/privacy
Developer: Kiwi.com - Book Cheap Flights
Trying to make flight time changes-and trying to do it on-site and through phone calls--NO luck. Is this a legit booking company> Ph #303-564-7433. Email: Dr.dancarluccio@redacted
EL DIA 16 DE MAYO DE 2023 EFECTUE UNA RESERVACION PARA UN VUELO BOGOTA MEDELLIN MISMO QUE FUE REGISTRADO POR ESTA COMPAÑIA KIWI.COM BAJO EL NUMERO 386094610 POR UN IMPORTE DE PESOS MEXICANOS $4,335.29 EL CUAL FUE CARGADO A MI TARJETA DE CREDITO, EL DIA 18 DE MAYO KIWI.COM ME CANCELO LA RESERVACION Y ME REEMBOLSO SOLO LA CANTIDAD DE $789.86 AMI TARJETA DE CREDITO LO CUAL HIZO SABER ESE DIA POR LO QUE RECLAME LA DIFERENCIA O SEA LA CANTIDAD DE $3546.03 MISMO IMPORTE QUE AL DIA DE HOY 4 DE JUNIO DEL 2023 NO ME HA SIDO REEMBOLSADA PARA SOLICITAR ESTE REEMBOLSO LO EFECTUE EN SU CORREO Y ME MANIFIESTAN QUE NO ES AHI EN DONDE DEBO SOLICITAR EL MULTICITADO REEMBOLSO Y ME REMITEN A ESTA PAGINA https:kiwi.com/help/contact. y aqui no encuentro o aparece la ceja de reembolsos por lo que mucho agradecere se sirvan efectuar el faltante del mismo
I have a booking reference 324685251 but not a booking reference with Whizzair. I have phoned Whizzair but they cannot help me without the booking reference
I booked and payed money for a flight. Then kiwi made changes to the flight but I couldn't contact them by phone as they deleted they booking number!!! Non of the alternative flights the website gave were good, so I wanted to take only the departure flight and book myself the return flight, but I cannot since I don't know what will kiwi do. It's is very annoying, I will never book another flight with them ever !!!!!!
by Giry
Wish I could give them 0 stars. DO NOT USE THIS SERVICE, especially if you value your sanity. They angered and frustrated me so much I was left stranded crying in the airport overnight. My flight was delayed and I called them and they refused to change my connecting flight because they didn’t want the chance of even losing a few dollars. It is so frustrating to have the people on the phone flat out tell you they care more about the money than you ever getting home. After literally 8 phone calls to their customer service line - they still refused to help me at all - I ended up getting stranded in LA overnight. They promised to get me out of LA but the only flight options they sent me were 6 days late and to cities I was not going to. I wanted to be home so they said I could book my own flight the next morning and be refunded fully. They refunded me only 1/4 of the amount of my ticket. They are a scam that just wants your money and they do not care what happens to you. I will never use this service again - worst travel experience of my life.
by KiwiNoRefund
It is 0 star rating. No, it should be negative star. I spent more than $1000 on my international flight. It says it is booked and confirmed. Then, it told me that my ticket is modified due to the flight carrier change. For alternatives, my options were to pay triple (~$4000) for alternatives that have 2 stops and takes about 40 hrs to travel. And the other option was to request a refund.
I requested refund on last year on early November. Guess what. All I hear is that it will take approx. 3 months to refund. And when I call, they won’t answer anything because my ticket is already “travelled”. So I am stuck here just waiting for ever to refund my ticket that is worth more than $1,000.
I saw other review that it has been 5 months and still no refund. I should have read it first before I book via Kiwi. I tried to save $30, but it cause me a long term investment that grows 0%. So if you really want to invest for a few months or perhaps years to profit 0% or less(consider inflation). Kiwi is the way!
by Yilcan
Kiwi says they guarantee the delayed/missed connections. What they don’t say is they sell you a ticket looks like they are connected but actually they are separate. Airlines don’t take responsibility of the missed connections. Even though it was known that I would miss my connecting flight before getting on the plane, Kiwi would not reroute me. When I got to the connecting flight airport, there were no flights out of that city to my destination. Kiwi would take 2-4hours to make a decision when it was already 8pm and I had been traveling all day. When they came back they offered a longest trip possible and not even to the city I was flying (nearby city). Because I decided to book a different flight, they did not pay for the hotel and already paid hotel at my destination. They refunded the flight I missed but not the amount shown on the ticket. Each flight was priced separately on the ticket because they were not connected flights and from different carriers.