Contact Parking com Support

Every feature of this app is done as an anti-user. Dark pattern is their main principle. They can pull it off only because there is no other way to pay for parking in some locations. So to pay even for 15 minutes you’d need to provide name, email, phone, all CC info with address. There is no way to use Apple pay or any saved info, you have to enter it all manually. Some buttons are beyond the scroll, along with checked boxes you allowing them to abuse all that collected data. All the YI elements are not standard, and unusual colors are used, some text is too small and does not follow accessibility guidelines. And they have charged me 35% on top of what I was paying for parking.

I thought this app would be useful to me to find parking for work in the morning but it has given me nothing but errors. I tried to reserve a spot as a guest and both of my cards were declined for no reason. I then created an account thinking that that would help but when I try to reserve through my account it told me that I needed to login because an account with my email address already exists but I was already logged in!! So I logged out and tried to book as a guest again and now it is telling me that there is no parking available during my specified time. 20 minutes wasted. What is the point of this app if it doesn’t even allow you to do what it is intended to do??

Bought out parking online only to get there and there was no one and no way to scan (scanner either broken or turned off). Hit the help button and no one answered or showed up. Garage is all automated (Government Center Boston MA) so no help available. People pulled in behind us and blocked us so we had to take a ticket and pay... $35. Including what we paid online we’re now at $49.... Sent an email Friday night and have heard nothing (Sunday night). If you want to pay twice go for it, otherwise highly NOT reccomended. We’ll be filing complaints/disputes Monday with our bank, BBB, and the attorney general for Boston. Ridiculous.