Contact Rentalcars com Car rental App Support

by Max Konnnn

I booked a car through this app and paid $239 for deposit online at the end of June, last week I rent the car and the app shows I successfully rent it too. However it didn’t return the deposit even the car hiring company confirmed everything is okay and I paid the bill. I called several times to the Rentalcars however they always ask me to wait for no reason. I ask CS why they won’t return my deposit but no one can answer and tell me to wait for their calls. But no one contact me in the end. Good Job Rentalcars, for ruin my day.

by FABIOORNELAS

If you’re thinking about renting a car, do not do it with this guys. They denied my credit car twice, and then when l decided to book it directly through the local rent a car, they took my money and accepted the booking where they denied at the first attempt without any authorization from me. I’ve talk with someone, from customers service and they weren’t able to fix this issue from their system. I completely feel stolen by this rental. I’ll never gonna use this website/app again.

by Dildobeast

Customer service is nearly non-existent. The car I booked wasn’t even available when I went to pick it up. I called them and was on hold for an hour. I was eventually told to get a more expensive car, which was available, and the difference would be refunded to my account. It’s been four months without any word from them and no refund.

I would have had better luck not booking through these people and going straight to the rental companies. Don’t use this app.