LIFX app not working? crashes or has problems?

LIFX Status

Last Updated on 2025-02-17 by LIFX

I have a problem with LIFX

Are you having issues? Select the issue you are having below and provide feedback to LIFX.

⚠️ Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

50.0%

Not working

25.0%

Something else

25.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of LIFX Problems 🔥

- Bad interface of the app

- Export failed when trying to copy a scene from the app to HomeKit

- Colors won’t be the same from the scene when copied to HomeKit

- Issues with HomePod mini

📋 1 Reported Issues:

Andrew Bebow 2023-02-02

I have been working and writing about LIFX lights for many years. After the current app update I began having constant connectivity issues with 4-7 bulbs each day. I have reset the the router, power cycled the lights and router, double checked every router setting -but the issue continues. I approve any support you can provide

Showing 1-1 of 1 reported issues:

Have a Problem with LIFX? Report Issue

Common LIFX Problems & Solutions. Troubleshooting Guide

Table of Contents:

LIFX iPhone Issues and Solutions

LIFX iOS app crashes, not working, errors
LIFX iOS app network issues
LIFX on iOS has black/white screen

LIFX Android App Issues and Solutions

LIFX has errors/crashing/not working
LIFX server network connectivity issues
LIFX has black screen

⚠️ Troubleshoot | Fix Now in One Click

LIFX iPhone Issues and Solutions

How to fix LIFX app crashes or not working on Iphone (iOS):

Close and restart the LIFX app on iPhone
Update LIFX app to the Latest Version for iOS
Uninstall and reinstall LIFX iPhone app
Update your iPhone to the latest iOS version

Fix LIFX on iPhone unable to connect to server/internet connection issues::

To resolve LIFX network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

LIFX Android App Issues and Solutions

Fix LIFX not working on Android, crashes, errors or is unresponsive:

Force Stop the LIFX App
1. On android, goto Settings » LIFX » click [Force Stop]

Update LIFX to the latest version on PlayStore

Clear LIFX App Cache and Data:
1. On android, goto Settings » Apps » LIFX » Storage » click [Clear Data] option. This clears both data and cache.
2. restart LIFX.

Fix LIFX unable to contact server/ LIFX internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click LIFX » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto LIFX » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch LIFX