Teladoc Health app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️
Something else
47.9%

Not working
31.3%

Crashes
14.6%

Connection
6.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Teladoc Health Problems 🔥

- Doctors don't always listen

- Language barrier with some doctors

- Luck of the draw based on who contacts you

- Can't treat everything over the phone

📋 23 Reported Issues:

K
Kristin 2024-07-08

app has an internal server error for past 3 weeks, online has invalid screens is what it states. So far none of my many calls to customer service have fixed anything just taken up a ton of time

P
Patricia Edwards 2024-06-19

I keep getting Internal Server Error on the app.

A
Amber 2024-03-05

Messages doesn’t open at all. I click the tab on the bottom an app does nothing

C
Cristy Verelen 2024-01-31

please cancel and refund the prepayment immediately

L
Larry Underwood 2023-11-16

An unknown server error occurred. trying to update profile data. received the error above.

H
Haley Breen 2023-08-27

Cannot schedule mental health visit on either the app or desktop. It says internal server error. Have deleted and reinstalled app. Checked wi-fi, etc. Called to try and schedule and due to privacy customer service cannot schedule for me. This has been an issue for multiple weeks. I have been trying to schedule my appointment and have still not succeeded.

C
Corey Walters 2023-08-12

Internal server error at login

T
Tiffaney Flack 2023-07-23

I put in my username and password and it says internal server error

T
Tara Merit 2023-06-30

No matter what password I select It states can't have special characters When I didn't select any special characters

Z
Zev Angelou 2023-06-27

After I open Teledoc app on phone, it goes to a white screen and goes back to the original screen.

S
Sharon 2023-06-26

Push on app to open it … wait a moment and it flashes a white screen and disappears.

A
Anonymous 2023-06-10

Server error...so tired of this happening all the time! I'm just trying to schedule an appt. Tried on the app and website directly

J
John Wright 2023-05-29

The Teledoc app will not work for me or my wife. It keeps saying invalid username and password. Called in twice but they were never able to correct it. Same thing happens on the desktop computer as well.

M
Marsha 2023-05-19

Push on app to open it flashes a white screen and closes.

M
Marc Lundgren 2023-05-17

app crashes as soon as connecting to a video call

B
Benoît Bosquet 2023-04-18

Teladoc app is unresponsive. It doesn’t open.

C
Carmen Cordero 2023-03-09

I followed all troubleshooting steps and my app still is not working. It says "internal server error" when I put in my username and password. Thank you!

K
K 2023-02-02

Despite using all the troubleshooting steps my app refused to work. Please help! It says "internal server error" when I put in my user name and password. Thank you!

T
Thrasher 2022-10-12

App say Internal server error & I am unable to login I need my scripts

C
Candace 2022-10-03

App opens, but then it freezes and crashes when trying to join the waiting room. Was 12 minutes late for my video appointment, had to open in a browser because app wouldn't work.

S
Sarah Kooluris 2022-08-20

Constant server error - I have been trying for days

N
Nicole Bond 2022-07-30

Been trying to see a dr for 3 days and keep getting told the system is updating

M
Mary 2022-07-18

I get to the page where schedule your $0 introductory visit and the “continue” button isn’t working.

Showing 1-23 of 23 reported issues:

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