Teladoc Health Status
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19 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
Weight is not visible
"We can't sign you into your teledoc account" forcibly logged out of Livongo smart scale app
Excuse notes won’t open
Server error
📋 23 Reported Issues:
app has an internal server error for past 3 weeks, online has invalid screens is what it states. So far none of my many calls to customer service have fixed anything just taken up a ton of time
I keep getting Internal Server Error on the app.
Messages doesn’t open at all. I click the tab on the bottom an app does nothing
please cancel and refund the prepayment immediately
An unknown server error occurred. trying to update profile data. received the error above.
Cannot schedule mental health visit on either the app or desktop. It says internal server error. Have deleted and reinstalled app. Checked wi-fi, etc. Called to try and schedule and due to privacy customer service cannot schedule for me. This has been an issue for multiple weeks. I have been trying to schedule my appointment and have still not succeeded.
Internal server error at login
I put in my username and password and it says internal server error
No matter what password I select It states can't have special characters When I didn't select any special characters
After I open Teledoc app on phone, it goes to a white screen and goes back to the original screen.
Push on app to open it … wait a moment and it flashes a white screen and disappears.
Server error...so tired of this happening all the time! I'm just trying to schedule an appt. Tried on the app and website directly
The Teledoc app will not work for me or my wife. It keeps saying invalid username and password. Called in twice but they were never able to correct it. Same thing happens on the desktop computer as well.
Push on app to open it flashes a white screen and closes.
app crashes as soon as connecting to a video call
Teladoc app is unresponsive. It doesn’t open.
I followed all troubleshooting steps and my app still is not working. It says "internal server error" when I put in my username and password. Thank you!
Despite using all the troubleshooting steps my app refused to work. Please help! It says "internal server error" when I put in my user name and password. Thank you!
App say Internal server error & I am unable to login I need my scripts
App opens, but then it freezes and crashes when trying to join the waiting room. Was 12 minutes late for my video appointment, had to open in a browser because app wouldn't work.
Constant server error - I have been trying for days
Been trying to see a dr for 3 days and keep getting told the system is updating
I get to the page where schedule your $0 introductory visit and the “continue” button isn’t working.
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a Windows user from Ashburn, United States reported problems with Teladoc Health : Crashes
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Jan 11, 2026, 09:48 PM
a Windows user from Parkville, United States reported problems with Teladoc Health : Login
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a Windows user from Detroit, United States reported problems with Teladoc Health : Crashes
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Dec 22, 2025, 01:39 PM
a iOS user from Nashville, United States reported problems with Teladoc Health : Not working
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Dec 22, 2025, 01:39 PM
a iOS user from Nashville, United States reported problems with Teladoc Health : Crashes
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