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⚠️ Most reported problems ⚠️

Not working
50.0%

Something else
37.5%

Crashes
12.5%

problems reported in the last 24 hours

24 hour clock ⏰

  3 Reported Issues: 😵🆘🛟🚨📢

Chip Johnson
2023-10-22

The CBT-I coach doesn’t work when I download on my iPad. I download it, it appears but when I tried to use it, it closes. The weird thing is the icon is still there. I have tried rebooting and deleting it and downloading it again but it won’t work.

Ian Rooke
2023-08-14

Reports not downloading

David Lane
2023-04-30

Recent update to 3, now there is no data from the past.

Showing 1-3 of 3

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Common CBT-i Coach Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at US Department of Veterans Affairs (VA), developers of CBT-i Coach.


Verified email ✔✔

E-Mail: MobileMentalHealth@va.gov

Website: 🌍 Visit CBT-i Coach Website

Privacy Policy: https://www.ptsd.va.gov/appvid/mobile/

Developer: US Department of Veterans Affairs (VA)


50% Contact Match

Developer: US Department of Veterans Affairs (VA)

E-Mail: MobileMentalHealth@va.gov

Website: 🌍 Visit Insomnia Coach Website



About this app

CBT-i Coach is based on the therapy manual, Cognitive Behavioral Therapy for Insomnia in Veterans, by Rachel Manber, Ph. D. , Leah Friedman, Ph. D. , Colleen Carney, Ph. D. , Jack Edinger, Ph. D. , Dana Epstein, Ph. D. , Patricia Haynes, Ph. D. , Wilfred Pigeon, Ph. D. and Allison Siebern, Ph. D.  CBT-i Coach is for people who are engaged in Cognitive Behavioral Therapy for Insomnia with a health provider, or who have experienced symptoms of insomnia and would like to improve their sleep habits.  It provides a structured program that teaches strategies proven to improve sleep and help alleviate symptoms of insomnia.  CBT-i Coach is intended to augment face-to-face care with a healthcare professional.  CBT-i has been shown to be efficacious for insomnia for both Veterans and civilians.  CBTiCoach will guide you through the process of learning about sleep, developing positive sleep routines, and improving your sleep environment.  It can be used on its own, but it is not intended to replace therapy for those who need it.  CBT-i Coach was a collaborative effort between VA’s National Center for PTSD, Stanford School of Medicine, and DoD’s National Center for Telehealth and Technology.