SoPlayer app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
61.5%

Something else
15.4%

Login
13.3%

Audio
3.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of SoPlayer Problems 😠👌🔥

- No 'space' option in the search bar on the LG tv version

- App wasn't working after update

- Chat response time has slowed down

- Requires login every single time from every single device

- No search bar

- App sometimes buffers endlessly or have no available channels

- Customer service is non existent

  92 Reported Issues: 😵🆘🛟🚨📢

Robert E Jackson
2024-04-27

I'm getting a playback error on several channels about a week now. I was told there were server issues. Are they still being worked on or is there another solution?

Kay
2024-04-24

All my channel getting playback error

Joe Smith
2024-04-18

Getting playback error on every channel

Sunny Abarbanell
2024-02-29

The picture and audio freezes or cuts out for a few seconds while watching Fox News channel. This happens very frequently.

Kimberly Sims
2023-12-30

Having issues with playing movies reinstalled the app on my fire stick but same issues

Dennis Cutchin
2023-10-30

How can I change the time. It is an hour behind.

Alicia M Kirkpatrick
2023-10-07

Good evening, This is the third instance of seeking assistance for fixing so player. My issue is some movies within SOplayer have a 'playback error' and I have tried clearing the cache, forcing stop, and even downloading software to check and remove potentially hazardous files. If I could get some more in-depth assistance that would be greatly appreciated. Thanks

Marnie Roberts
2023-09-08

Almost every station i watch has a playback error come up and then repeats and repeats the last bit of the program.

Rosa Hernandez
2023-08-29

I need to reset it I only have it downloaded to 2 devices its suppose to let me do 3 devices

Bill Bun'ton
2023-07-24

Supscription and keep getting error ec11

Veronica Snipes
2023-07-01

My soplayer says api is blocked. How can I fix it?

Larry Benavidez
2023-06-09

Channels have been frozen for over 6 hrs. Can I get a little help, please

Wayne Bordonaro
2023-05-18

Keeps freezing up and stops. flashes across the screen unable to use this video

Wayne Bordonaro
2023-05-18

Keeps freezing up and stops. flashes across the screen unable to use this video

Stevemarino
2023-05-17

Will not let you pay

Jane Herrin
2023-05-15

it does not recognize my email address. I would like to renew my subscription. Help

Stanley Wilson
2023-05-13

I keep getting playback error on my screen when I go to watch a series and it will not play

Damon Bruce
2023-03-31

Some movies won't play and some movies don't have audio. I rebooted my internet and it still will not work correctly

Edward Horvath
2023-03-28

This app keeps starting and stopping. Pauses continuously. Very annoying What to do?

David Sumter
2023-03-24

I'm getting a error message 489

Philip Sumpter
2023-02-04

I'm a test-reviewer of TV apps and IPTV services. The SO Player error ec21 is not the fault of the app. That's where the thinking is wrong when focusing solely on the app. There is nothing wrong with SO Player. Many individuals focus too much on the app instead of the SO Player IPTV service. SO Player is a free app download. It does not deliver any streaming TV/VOD content by itself. You need an IPTV service subscription to activate and use SO Player to watch TV online. The IPTV service delivers all the streaming TV/VOD content and provides support for the app and streaming content delivered. You don't get support anyplace else online. Never search online for the app name such as SO Player to find answers or support. You go to the IPTV service website where you paid your subscription. This is where you get support. Most individuals don't know what an IPTV service is, don't know the name and where to go. They can't find any of the emails sent to them from the IPTV service when they first signed up to get the trial or subscription. I have noticed many so player error ec21 searches online where many individuals think the app is broken. Not the app but the problem stems from the IPTV service side. Go to your IPTV service website where you paid your subscription/renew your subscription. Put SO Player aside and focus on the IPTV service name to find them. That said... I have been noticing during the Clear Fire TV and eFire TV closings that many individuals are searching for help with SO Player error ec21. Think about the following... When all these things happen at the same time... * Your IPTV service closes down and their website no longer appears online * Cannot get any support, no response from email or phone number if there is one * Can't watch TV online anymore * Gettng an app error message If all of the above is occurring on your end, then it's time to move on. By that I mean finding another SO Player IPTV service to pay the subscription to watch your favorites online. It's really that simple but you do need to know what other SO Player IPTVs are out there to signup and subscribe. You should already have a number of SO Player IPTVs on hand when you want to switch from one to another. Go to Google and do a search for the following... internettvdotcom.com + "top 10" Copy/paste the above exactly as written. That website has a lot of info on a number of IPTVs that support SO Player, Nora GO, LUX Player, or ISGO GO. These apps when connected to the IPTV service are very similar to one another. You get the Provider ID, Device Pin Codes, Username, and Password. You basically get the same streaming content also. The compatible devices are basically the same. The LUX Player app is also compatible with the Roku device. So just start over and find the IPTV service to resume watching your favorites online. Only then will the SO Player error ec21 issue get resolved. Bookmarked/save all the IPTV services supporting the app names above so that you always have them on hand.

Stanley R Johnson/Bonnie Johnson
2023-02-02

SOPlayer Not working!! Error message EC21.........! You don't have a valid phone number to call and trouble shooting refers to the error message. My bill is paid months in advance!

Joy Demers
2023-01-31

Receiving error message EC21, how do I fix this

Cathy Williams
2023-01-31

The SoPlayer said I needed to do an update and was unable to ignore anymore. Got an EC21 error code. Said to Call us and well help you, but I do not have anyway to get ahold of SoPlayer. I have contacted info@redacted several times. Can I get a telephone number or a way to fix my SoPlayer where I can watch TV again? I have 4 televisions and have only used these 4 televisions at home. Never anywhere else, nor with anyone else. Please help>> Cathy Williams

David Ryals
2023-01-31

App not working, gives error code EC21. What does that mean and do I fix it? Thank you

Robert Johnson
2023-01-31

Won't play error code CE21

Robert Johnson
2023-01-30

Code Ec21

Kathy Gaston
2023-01-27

Can someone call me at 704-747-8695 please

Aneice Nobles
2023-01-16

My channels are freezing up and I want to know is something wrong.

Richard Makerson
2023-01-14

I don't have provider ID or pin number

Showing 1-30 of 92

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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at joaquim lopes, developers of SoPlayer.


Verified email ✔✔

E-Mail: ceo@starcdn.ca

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Developer: devs4you




About this app

You would need access from your service provider that will also provide you with the Provider ID and login information.  Your service provider is responsible for your service quality.  Cutting edge technology in codecs playback and security implementation!  this app is a new and friendly video player fully customizable for your needs!  Available across all platforms and devices to suit your needs.