MEA Smart Life app not working? crashes or has problems?

MEA Smart Life Status

Last Updated on 2024-10-01 by Metropolitan Electricity Authority

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Common MEA Smart Life Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MEA Smart Life app on iOS and Android devices. Solve all MEA Smart Life app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MEA Smart Life iPhone Issues and Solutions

MEA Smart Life iOS app crashes, not working, errors
MEA Smart Life iOS app network issues
MEA Smart Life on iOS has black/white screen

MEA Smart Life Android App Issues and Solutions

MEA Smart Life has errors/crashing/not working
MEA Smart Life server network connectivity issues
MEA Smart Life has black screen

MEA Smart Life iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MEA Smart Life app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MEA Smart Life app crashes or not working on Iphone (iOS):

Close and restart the MEA Smart Life app on iPhone
Update MEA Smart Life app to the Latest Version for iOS
Uninstall and reinstall MEA Smart Life iPhone app
Update your iPhone to the latest iOS version

Fix MEA Smart Life on iPhone unable to connect to server/internet connection issues::

To resolve MEA Smart Life network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MEA Smart Life black/white screen (blank screen) on iPhone:

Follow the MEA Smart Life iOS app troubleshooting guide Here →

MEA Smart Life Android App Issues and Solutions

Fix MEA Smart Life not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MEA Smart Life app issues:

Force Stop the MEA Smart Life App
1. On android, goto "Settings" » click MEA Smart Life app. » click "Force Stop".

Update MEA Smart Life to the latest version on PlayStore

Clear MEA Smart Life App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MEA Smart Life app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MEA Smart Life.

Fix MEA Smart Life unable to contact server/ MEA Smart Life internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MEA Smart Life » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MEA Smart Life » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MEA Smart Life on android.

Solve MEA Smart Life black/white screens issue on Android:

Follow the MEA Smart Life android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Metropolitan Electricity Authority, developers of MEA Smart Life.