Norwegian Cruise Line Reviews

I’ve been on the ship all day and NorwegianCruiseLine still doesn’t recognize I’m on board even though it shows ship time. The ship’s internet is working fine on my phone but neither app (this one and the old one) will recognize I’m on board. I can’t see my itinerary or any of my excursions/meal reservations. The chat feature of NorwegianCruiseLine isn’t coming up like it normally does. I’m very frustrated. This shouldn’t happen. I liked this new app better than the older one right up until I boarded the ship. Now it won’t work at all. I just get errors.

I feel that NorwegianCruiseLine is still pre-version 1 or beta.

- Cruisenext certificates are not displaying
- several links (payment status) error and say “Safari cannot open the page because address not found”
- cruise details are not accurate as it shows my post cruise hotel but not my pre-cruise.

NorwegianCruiseLine upgrade was definitely needed. I like the modern style that adds simplicity along it. I’m one with the first ones using NorwegianCruiseLine . So I’m still exploring all the features.

Used this on our cruise this week. Too much is missing or difficult to find. I have not been able to use it all since leaving the ship. Screen is blank & get an error telling me to try again later. I have uninstalled and reinstalled it, but that did nothing. Not impressed.

Under guest information it shows my status as “first timer” when we are platinum latitude members. We have been on 8 NCL cruises and have a ninth one booked.

Using the white background app I paid for thirty dollar app for Casino slot game for winnings of one hundred thousand dollars when my shipmate told me there was another app I should be using. I didn’t see one hundred thousand dollars slot game on new app so I do not know if my entry fee will be returned if the slot game is not taking place. Also this survey doesn’t allow for numbers or symbols that is except for period symbol which is applied when you press space two times after you finish a sentence.

Easy to use

NorwegianCruiseLine is sooooooo much better.

Usability is much better than the old app! Hope they add main dining room menus and improve the daily planner features.

New app is better in every way…so far.

Es muy buena comparada con aplicación vieja, tiene mucha más información y más manejable ncl lo hizo muy bien con la app

I am really enjoying the new look and feel. Information is well organized giving me everything I need to know on the home page. Can’t wait to try it out on board. Well done folks.

One small glitch. I am Sapphire latitude. On the hamburger icon it shows my correct status. However, on the cruise details / guest details page is shows I am a First Timer.