Contact Norwegian Cruise Line Support
Company Name: Norwegian Cruise Line®
About: Get even more out of your vacation with more features, more control, and more
simplicity - all in the palm of your hand.
Norwegian Cruise Line’s updated
app makes it even easier to tailor your perfect vacation.
Norwegian Cruise Line Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Norwegian Cruise Line®
Verified email ✔✔
E-Mail: mobileappteam@ncl.com
Website: 🌍 Visit Cruise Norwegian Website
Privacy Policy: https://www.ncl.com/about-us/privacy-policy
Developer: Norwegian Cruise Line Holdings LTD
3 Most reported problems 😔💔
App not ready for production
by Margosd
I feel that this app is still pre-version 1 or beta.
- Cruisenext certificates are not displaying
- several links (payment status) error and say “Safari cannot open the page because address not found”
- cruise details are not accurate as it shows my post cruise hotel but not my pre-cruise.
App isn’t working.
by Midwestern Gal 100
I’ve been on the ship all day and the app still doesn’t recognize I’m on board even though it shows ship time. The ship’s internet is working fine on my phone but neither app (this one and the old one) will recognize I’m on board. I can’t see my itinerary or any of my excursions/meal reservations. The chat feature of the app isn’t coming up like it normally does. I’m very frustrated. This shouldn’t happen. I liked this new app better than the older one right up until I boarded the ship. Now it won’t work at all. I just get errors.
Upgrade to style
by Cheyenne303
The app upgrade was definitely needed. I like the modern style that adds simplicity along it. I’m one with the first ones using the app. So I’m still exploring all the features.
Have a Problem with Norwegian Cruise Line? Report Issue
Why should I report an Issue with Norwegian Cruise Line?
- Pulling issues faced by users like you is a good way to draw attention of Norwegian Cruise Line to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Norwegian Cruise Line customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Norwegian Cruise Line.
