Norwegian Cruise Line Reviews

Norwegian Cruise Line Reviews

Published by on 2024-08-28

🏷️ About: Get even more out of your vacation with more features, more control, and more simplicity - all in the palm of your hand. Norwegian Cruise Line’s updated app makes it even easier to tailor your perfect vacation.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
55.6%

👿🤬😠 Negative experience
30.9%

🙄💅🫥 Neutral
13.5%

~ from Justuseapp.com NLP analysis of 4 combined software reviews.



Read 12 Customer Service Reviews 👿🤬😡😠💢😤

5.0 out of 5

App isn’t working.

2024-09-13

I’ve been on the ship all day and NorwegianCruiseLine still doesn’t recognize I’m on board even though it shows ship time. The ship’s internet is working fine on my phone but neither app (this one and the old one) will recognize I’m on board. I can’t see my itinerary or any of my excursions/meal reservations. The chat feature of NorwegianCruiseLine isn’t coming up like it normally does. I’m very frustrated. This shouldn’t happen. I liked this new app better than the older one right up until I boarded the ship. Now it won’t work at all. I just get errors.

App not ready for production

2024-09-13

I feel that NorwegianCruiseLine is still pre-version 1 or beta.

- Cruisenext certificates are not displaying
- several links (payment status) error and say “Safari cannot open the page because address not found”
- cruise details are not accurate as it shows my post cruise hotel but not my pre-cruise.

Upgrade to style

2024-09-07

NorwegianCruiseLine upgrade was definitely needed. I like the modern style that adds simplicity along it. I’m one with the first ones using NorwegianCruiseLine . So I’m still exploring all the features.

The old app was better

2024-09-15

Used this on our cruise this week. Too much is missing or difficult to find. I have not been able to use it all since leaving the ship. Screen is blank & get an error telling me to try again later. I have uninstalled and reinstalled it, but that did nothing. Not impressed.

Not accurate information

2024-09-06

Under guest information it shows my status as “first timer” when we are platinum latitude members. We have been on 8 NCL cruises and have a ninth one booked.

NCL App with white background is not Valid

2024-09-21

Using the white background app I paid for thirty dollar app for Casino slot game for winnings of one hundred thousand dollars when my shipmate told me there was another app I should be using. I didn’t see one hundred thousand dollars slot game on new app so I do not know if my entry fee will be returned if the slot game is not taking place. Also this survey doesn’t allow for numbers or symbols that is except for period symbol which is applied when you press space two times after you finish a sentence.

Nice new organization

2024-09-21

I am really enjoying the new look and feel. Information is well organized giving me everything I need to know on the home page. Can’t wait to try it out on board. Well done folks.

One small glitch. I am Sapphire latitude. On the hamburger icon it shows my correct status. However, on the cruise details / guest details page is shows I am a First Timer.

Great app

2024-09-21

Easy to use

So much better!

2024-09-21

New app is better in every way…so far.

Better than the old app!

2024-09-21

Usability is much better than the old app! Hope they add main dining room menus and improve the daily planner features.

Encantando

2024-09-15

Es muy buena comparada con aplicación vieja, tiene mucha más información y más manejable ncl lo hizo muy bien con la app

NCL is the BEST

2024-09-01

NorwegianCruiseLine is sooooooo much better.



Is Norwegian Cruise Line Safe? 🤗🙏


Yes. Norwegian Cruise Line is very safe to use. This is based on our NLP (Natural language processing) analysis of over 4 User Reviews sourced from the Appstore and the appstore cumulative rating of 5.0/5 . Justuseapp Safety Score for Norwegian Cruise Line Is 64.3/100.


Is Norwegian Cruise Line Legit? 💯


Yes. Norwegian Cruise Line is a totally legit app. This conclusion was arrived at by running over 4 Norwegian Cruise Line User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Norwegian Cruise Line Is 79.9/100..


Is Norwegian Cruise Line not working? 🚨


Norwegian Cruise Line works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Norwegian Cruise Line? Post a Review




Features

See comprehensive onboard schedules, view extensive excursion details, browse updated menus, view entertainment listings, and make reservations for experiences onboard our ships and at our incredible destinations.

Keep track of your favorite activities by having the Freestyle Daily just a tap away! Hungry? Make new dining reservations and browse the menus of our incredible dining offerings.

Make reservations for your favorite activities include excursions, entertainment, dining, and our exclusive Vibe Beach Club.

Take full advantage of our endless experiences and wide variety of dining, entertainment, excursions, activities, and more.

Keep track of these activities with My Plans – outlining all of your vacation fun right at your fingertips.

Explore our incredible destinations by booking one of our incredible shore excursions.

Reserve and enjoy are incredible entertainment offerings.

Norwegian Cruise Line’s updated app makes it even easier to tailor your perfect vacation.

Keep track of your daily expenses and purchases in real time.

Get even more out of your vacation with more features, more control, and more simplicity - all in the palm of your hand.

Discover your detailed itinerary with your pre-cruise planning checklist guiding you every step of the way.

To speed up your boarding process, complete our simplified Online Check In experience.

Never miss an activity with My Plans keeping you up to date for your next great adventure.

Connect to the ship’s complimentary internet to use the app free of charge.

  Customer Service/Support
Developer:
Norwegian Cruise Line®

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