Splashtop Business app not working? crashes or has problems?

Splashtop Business Status

Published by Splashtop Inc. on 2024-05-16

An in-person remote access and support experience that you need, with security
you can trust Easily provide secure remote access and support across your
organization. Work from anywhere with remote desktop access to your powerful
office computer from a laptop or mobile device.

I have a problem with Splashtop Business

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User reports:
App has problems

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problems reported in the last 24 hours

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Most reported problems

Crashes

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Common dislikes about Splashtop Business app

- Cost has increased since LogMeIn purchased GoToMyPC

- Destroys battery life if not force closed

- Major update needed for Apple’s Magic Keyboard to be fully supported

Have a Problem with Splashtop Business? Report Issue

Common Splashtop Business Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Splashtop Business app on iOS and Android devices. Solve all Splashtop Business app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Splashtop Business iPhone Issues and Solutions

Splashtop Business iOS app crashes, not working, errors
Splashtop Business iOS app network issues
Splashtop Business on iOS has black/white screen

Splashtop Business Android App Issues and Solutions

Splashtop Business has errors/crashing/not working
Splashtop Business server network connectivity issues
Splashtop Business has black screen

Splashtop Business iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Splashtop Business app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Splashtop Business app crashes or not working on Iphone (iOS):

Close and restart the Splashtop Business app on iPhone
Update Splashtop Business app to the Latest Version for iOS
Uninstall and reinstall Splashtop Business iPhone app
Update your iPhone to the latest iOS version

Fix Splashtop Business on iPhone unable to connect to server/internet connection issues::

To resolve Splashtop Business network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Splashtop Business black/white screen (blank screen) on iPhone:

Follow the Splashtop Business iOS app troubleshooting guide Here →

Splashtop Business Android App Issues and Solutions

Fix Splashtop Business not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Splashtop Business app issues:

Force Stop the Splashtop Business App
1. On android, goto "Settings" » click Splashtop Business app. » click "Force Stop".

Update Splashtop Business to the latest version on PlayStore

Clear Splashtop Business App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Splashtop Business app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Splashtop Business.

Fix Splashtop Business unable to contact server/ Splashtop Business internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Splashtop Business » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Splashtop Business » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Splashtop Business on android.

Solve Splashtop Business black/white screens issue on Android:

Follow the Splashtop Business android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Splashtop Inc., developers of Splashtop Business.

100% Contact Match

Developer: Splashtop

E-Mail: [email protected]

Website: Visit Splashtop Business Website

66.67% Contact Match

Developer: Splashtop

E-Mail: [email protected]

Website: Visit Splashtop Website

About this app

Download the streamer (splashtop. *For attended access, please have your end-user download the Splashtop SOS App to their computer or mobile device. Work from anywhere with remote desktop access to your powerful office computer from a laptop or mobile device. Easily provide secure remote access and support across your organization. And IT & helpdesk teams have all the features they need to manage remote support for their entire organization. 1. 2. 3. Splashtop Products – Pick the product that is right for you! • Splashtop Business Access (splashtop. • Splashtop SOS (splashtop. • Splashtop Enterprise (splashtop. com/enterprise) - Attended and unattended remote access and support with SSO/SAML integration, remote device management, and more!