NovelShort Status

Last Updated on 2024-07-15 by BLACK GEMSTONE CULTURE MEDIA PTE. LTD.

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Common NovelShort Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot NovelShort app on iOS and Android devices. Solve all NovelShort app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

NovelShort iPhone Issues and Solutions

NovelShort iOS app crashes, not working, errors
NovelShort iOS app network issues
NovelShort on iOS has black/white screen

NovelShort Android App Issues and Solutions

NovelShort has errors/crashing/not working
NovelShort server network connectivity issues
NovelShort has black screen

NovelShort iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever NovelShort app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix NovelShort app crashes or not working on Iphone (iOS):

Close and restart the NovelShort app on iPhone
Update NovelShort app to the Latest Version for iOS
Uninstall and reinstall NovelShort iPhone app
Update your iPhone to the latest iOS version

Fix NovelShort on iPhone unable to connect to server/internet connection issues::

To resolve NovelShort network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix NovelShort black/white screen (blank screen) on iPhone:

Follow the NovelShort iOS app troubleshooting guide Here →

NovelShort Android App Issues and Solutions

Fix NovelShort not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent NovelShort app issues:

Force Stop the NovelShort App
1. On android, goto "Settings" » click NovelShort app. » click "Force Stop".

Update NovelShort to the latest version on PlayStore

Clear NovelShort App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "NovelShort app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch NovelShort.

Fix NovelShort unable to contact server/ NovelShort internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click NovelShort » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got NovelShort » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch NovelShort on android.

Solve NovelShort black/white screens issue on Android:

Follow the NovelShort android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BLACK GEMSTONE CULTURE MEDIA PTE. LTD., developers of NovelShort.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit NovelShort Website

Privacy Policy: https://www.novelettebox.com/privacy.html

Developer: BlackGemStone

About this app

A wide range of short stories covering various genres. - Enjoy a 50% revenue share through various copyright cooperation models. Billionaire, Werewolf, Mystery, Fantasy, Western, Mafia... 1. this app—A Short Story Community! You can find the Best Werewolf and Romance Novels with Fast Updates! Brand new interface design for an immersive reading experience. 2. Start your journey and tell your story on this app. Come here and Make New Friends!