STEPN GO Status

Published by Findsatoshi Lab Asia Limited on 2024-06-25

STEPN GO is an outdoor lifestyle app featuring game and social modules. STEPN GO
will evolve through various stages.

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Common STEPN GO Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot STEPN GO app on iOS and Android devices. Solve all STEPN GO app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

STEPN GO iPhone Issues and Solutions

STEPN GO iOS app crashes, not working, errors
STEPN GO iOS app network issues
STEPN GO on iOS has black/white screen

STEPN GO Android App Issues and Solutions

STEPN GO has errors/crashing/not working
STEPN GO server network connectivity issues
STEPN GO has black screen

STEPN GO iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever STEPN GO app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix STEPN GO app crashes or not working on Iphone (iOS):

Close and restart the STEPN GO app on iPhone
Update STEPN GO app to the Latest Version for iOS
Uninstall and reinstall STEPN GO iPhone app
Update your iPhone to the latest iOS version

Fix STEPN GO on iPhone unable to connect to server/internet connection issues::

To resolve STEPN GO network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix STEPN GO black/white screen (blank screen) on iPhone:

Follow the STEPN GO iOS app troubleshooting guide Here →

STEPN GO Android App Issues and Solutions

Fix STEPN GO not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent STEPN GO app issues:

Force Stop the STEPN GO App
1. On android, goto "Settings" » click STEPN GO app. » click "Force Stop".

Update STEPN GO to the latest version on PlayStore

Clear STEPN GO App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "STEPN GO app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch STEPN GO.

Fix STEPN GO unable to contact server/ STEPN GO internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click STEPN GO » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got STEPN GO » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch STEPN GO on android.

Solve STEPN GO black/white screens issue on Android:

Follow the STEPN GO android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Findsatoshi Lab Asia Limited, developers of STEPN GO.

100% Contact Match

Developer: FSL Team

E-Mail: [email protected]

Website: Visit STEPN GO Website

76.92% Contact Match

Developer: STEPN

E-Mail: [email protected]

Website: Visit STEPN Website

About this app

During the first stage, users can participate in the Alpha Draw and have a chance to receive three digital Shoe Boxes, which can be opened in the second stage to get three digital Sneakers. During the second stage, users can collect digital assets by walking or running outdoors with their digital Sneakers. The Alpha Draw period will last for 30 days, with 36 Alpha Rounds and 3 Extra Rounds per day. Or users can receive various collectable Stickers. STEPN GO is an outdoor lifestyle app featuring game and social modules. STEPN GO will evolve through various stages. These assets can be used to upgrade their Sneakers.