Breeze app not working? crashes or has problems?

Breeze Status

Last Updated on 2024-04-28 by Thuy Dung Bui Thi

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Common Breeze Problems & Solutions. Troubleshooting Guide

Table of Contents:

Breeze iPhone Issues and Solutions

Breeze iOS app crashes, not working, errors
Breeze iOS app network issues
Breeze on iOS has black/white screen

Breeze Android App Issues and Solutions

Breeze has errors/crashing/not working
Breeze server network connectivity issues
Breeze has black screen

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Breeze iPhone Issues and Solutions

How to fix Breeze app crashes or not working on Iphone (iOS):

Close and restart the Breeze app on iPhone
Update Breeze app to the Latest Version for iOS
Uninstall and reinstall Breeze iPhone app
Update your iPhone to the latest iOS version

Fix Breeze on iPhone unable to connect to server/internet connection issues::

To resolve Breeze network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Breeze Android App Issues and Solutions

Fix Breeze not working on Android, crashes, errors or is unresponsive:

Force Stop the Breeze App
1. On android, goto Settings » Breeze » click [Force Stop]

Update Breeze to the latest version on PlayStore

Clear Breeze App Cache and Data:
1. On android, goto Settings » Apps » Breeze » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Breeze.

Fix Breeze unable to contact server/ Breeze internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Breeze » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Breeze » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Breeze

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