Pokémon TCG Pocket Status

Last Updated on 2025-03-26 by The Pokemon Company

I have a problem with Pokémon TCG Pocket

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⚠️ Most reported problems ⚠️

Crashes

52.9%

Not working

29.4%

Screen

11.8%

Account

5.9%

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Common Pokémon TCG Pocket Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Pokémon TCG Pocket network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Pokémon TCG Pocket App
1. On android, goto Settings » Pokémon TCG Pocket » click [Force Stop]

Clear Pokémon TCG Pocket App Cache and Data:
1. On android, goto Settings » Apps » Pokémon TCG Pocket » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Pokémon TCG Pocket.

On android, goto Settings » Apps or Manage Apps tab.
Click Pokémon TCG Pocket » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Pokémon TCG Pocket » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Pokémon TCG Pocket

E-Mail: app-auto-reply@pokemon-support.com

Website: 🌍 Visit Pokémon TCG Pocket Website

Privacy Policy: https://www.apppokemon.com/tcgp/kiyaku/kiyaku001/policy/

Developer: The Pokémon Company

Feb 25, 2025, 01:15 PM
a user from Lombard, United States reported problems with Pokémon TCG Pocket : Crashes
Feb 13, 2025, 09:55 PM
a user from Munich, Germany reported problems with Pokémon TCG Pocket : Crashes
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