TCG Home Status

Last Updated on 2024-07-31 by TCG-Vault GmbH

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Common TCG Home Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TCG Home app on iOS and Android devices. Solve all TCG Home app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TCG Home iPhone Issues and Solutions

TCG Home iOS app crashes, not working, errors
TCG Home iOS app network issues
TCG Home on iOS has black/white screen

TCG Home Android App Issues and Solutions

TCG Home has errors/crashing/not working
TCG Home server network connectivity issues
TCG Home has black screen

TCG Home iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TCG Home app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TCG Home app crashes or not working on Iphone (iOS):

Close and restart the TCG Home app on iPhone
Update TCG Home app to the Latest Version for iOS
Uninstall and reinstall TCG Home iPhone app
Update your iPhone to the latest iOS version

Fix TCG Home on iPhone unable to connect to server/internet connection issues::

To resolve TCG Home network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TCG Home black/white screen (blank screen) on iPhone:

Follow the TCG Home iOS app troubleshooting guide Here →

TCG Home Android App Issues and Solutions

Fix TCG Home not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TCG Home app issues:

Force Stop the TCG Home App
1. On android, goto "Settings" » click TCG Home app. » click "Force Stop".

Update TCG Home to the latest version on PlayStore

Clear TCG Home App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TCG Home app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TCG Home.

Fix TCG Home unable to contact server/ TCG Home internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TCG Home » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TCG Home » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TCG Home on android.

Solve TCG Home black/white screens issue on Android:

Follow the TCG Home android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TCG-Vault GmbH, developers of TCG Home.

About this app

TCG Home lets you keep track of your Magic the Gathering, Disney Lorcana or Pokémon TCG cards for free and in more detail than ever before thanks to customizable tags that can be searched and filtered. You can also check daily updated market prices and the evolution of the value of your cards, compare lists with your collection and much more - the ultimate home for your TCG collection! Magic: The Gathering is copyright of Wizards of the Coast, LLC. TCG-Vault GmbH is not produced by, endorsed by, supported by, or affiliated with The Pokémon Company (Pokémon), Nintendo, Game Freak, Creatures, Disney, Ravensburger and/or Wizards of the Coast.