Trackify Status

Last Updated on 2024-08-29 by Carter Annandale

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Common Trackify Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Trackify app on iOS and Android devices. Solve all Trackify app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Trackify iPhone Issues and Solutions

Trackify iOS app crashes, not working, errors
Trackify iOS app network issues
Trackify on iOS has black/white screen

Trackify Android App Issues and Solutions

Trackify has errors/crashing/not working
Trackify server network connectivity issues
Trackify has black screen

Trackify iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Trackify app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Trackify app crashes or not working on Iphone (iOS):

Close and restart the Trackify app on iPhone
Update Trackify app to the Latest Version for iOS
Uninstall and reinstall Trackify iPhone app
Update your iPhone to the latest iOS version

Fix Trackify on iPhone unable to connect to server/internet connection issues::

To resolve Trackify network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Trackify black/white screen (blank screen) on iPhone:

Follow the Trackify iOS app troubleshooting guide Here →

Trackify Android App Issues and Solutions

Fix Trackify not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Trackify app issues:

Force Stop the Trackify App
1. On android, goto "Settings" » click Trackify app. » click "Force Stop".

Update Trackify to the latest version on PlayStore

Clear Trackify App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Trackify app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Trackify.

Fix Trackify unable to contact server/ Trackify internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Trackify » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Trackify » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Trackify on android.

Solve Trackify black/white screens issue on Android:

Follow the Trackify android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Carter Annandale, developers of Trackify.

About this app

this app goes beyond Spotify Wrapped, letting you view your exact listening time, stream count, and much more for any time range. With over 200k users across all platforms, we've tracked over 750 million listens.