Spotify Status

Last Updated on 2026-05-18 by Spotify Ltd.

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Most reported problems

50.0%

Not working

50.0%

- Redesign has removed functionality and made it difficult to find certain features

- Some users have reported issues with inaccurate view counts and glitches in the app

Common Spotify Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Spotify network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Spotify App
1. On android, goto Settings » Spotify » click [Force Stop]

Clear Spotify App Cache and Data:
1. On android, goto Settings » Apps » Spotify » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Spotify.

On android, goto Settings » Apps or Manage Apps tab.
Click Spotify » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Spotify » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Spotify

E-Mail: [email protected]

Website: 🌍 Visit Spotify Website

Privacy Policy: https://www.spotify.com/legal/privacy-policy

Developer: Spotify AB

Mar 26, 2026, 01:09 PM
a Windows user from Nanterre, France reported problems with Spotify : Not working
Dec 15, 2025, 02:21 PM
a AndroidOS user from Neubrandenburg, Germany reported problems with Spotify : Login
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