Ambetter Health Reviews

by Marina Dunn

Currently shows incorrect plan information (which I’ve had for several months) on ID card in app, while the desktop site reflects the correct plan. This renders AmbetterHealth useless for me until the issue is fixed, as the coverage information is not correct. Feedback submitted to Ambetter 7/9/24. Will consider using if this is resolved in future updates.

by Onejovy

Realizing you guys are finally trying to do the “right thing” after 5 months of constant back & forth with no response while I continued to pay YOU guys. Thank you for finally updating the Provider list how about we focus on the Customers THAT ARE PATIENTS from now on. I need to be able to make an appointment within a week not months later when my health has worsened.

by Lolabradshaw

I rarely write reviews but this has to be the worst app ever.

I can no longer view my dependents cards and sharing the card via email with anyone is pretty impossible and it never sends.

AmbetterHealth is constantly stuck in loading and when you truly need to be able to access AmbetterHealth , it just loads. The only thing you can ALWAYS do is make a payment. Weird huh ?

I truly despise AmbetterHealth so much that it makes me dislike the insurance provider because AmbetterHealth is not useful and I clearly need to app.

Please don’t respond to this review with “ we understand your frustration or we are sorry to hear that…” you are not. Just fix it or don’t reply.

Thank you.

Signed a person with adhd and medical problems who relies on AmbetterHealth to do what it’s allegedly designed to do.

by Jdhdhdhdhx

Their app is ridiculous. Made me reset my password three times within a matter of two minutes then they kept sending me verification codes. Every screen I went to they tell me one email address isn’t correct so I use the other one and they tell me that there’s no account for that email address but then I find out that the email address that I use for my account is the second one they don’t cover anything, they literally make you build up $8000 worth of dr bills before your insurance will do anything

by Non-Existent Verified Member

Clicked on an ad for a “$6400” subsidy. Actually was able to qualify this time as I just lost my job and health coverage. Was told I was being enrolled in a marketplace insurance program. Ad says the day after sign up my debit card would be mailed to me. Oh and I only get $340/month not the $6400/month advertised. Then on subsequent follow up calls, I get told that nothing happens until after the first of the month when my coverage takes effect. The. Told I have to create an account, login complete tasks for rewards… still waiting on my “subsidy” to show up but that isn’t happening anytime soon… no customer service answers no response with truthful facts…

by Kayaretee

I didn’t think it was possible, but they did it, made an app that performs worse than their site. To view covered service, claims history, or activity & usage, it just funnels you to the site. What’s the point of AmbetterHealth ? I don’t need a digital card, but if you do, yay. I tried to view my current invoice and the pdf was from Aug 2023. To view your billing history, you guessed it, it sends you to the website. Oh, but don’t worry, they seem to have worked out the actual payment section, they ain’t gonna miss getting paid. The one and only good thing I can say is about the provider search. Since it can use your location, it makes it easier to find the provider you’re looking for. There are also helpful categories already laid out for you. Other than that, skip AmbetterHealth, it’s garbage.

by Jessica Corn

Can’t ever pay bill online always have to call

by Shaif99

AmbetterHealth is terrible please fix it. I cannot login with my credentials on AmbetterHealth it is stuck on an ever ending loop for sso. Yes, I’ve tried countless times.

by Ayam N

I cannot add my plan even though I have all the correct information. Something is wrong with AmbetterHealth.

by Jendel122

75% of the doctors listed do not take this insurance! Why even have a list?
When searching for Urgent Care, I got a list for an eye doctor, hearing aids, nursing homes, and dentist. Not one urgent care center.

by Free “free Cell” Only

So wrong but jlwilliamson@icloud. com is my only email I use the other are my personal user names not email but yot not cool with that than I’ll find anthoer inc thanks for the try but it’s over only then

by Moxi Roxi

Then had AmbetterHealth for almost 3 weeks now and every time I go into it, it says member data cannot be displayed at this time. Please try again later. Not sure if AmbetterHealth works or not I even deleted it and re downloaded and it still says the same thing

by Skaksbsb

Pérdida de tiempo

by Mariposafan

Let's see, I can view my ID card. Oh, I can do that in the native Wallet app. I already know my primary care provider's name. Anything about the plan or coverage takes me to their glacially slow website, but, hey, everything about how I pay them is right here.

For the record, it's much, much more important to have information about what you do for me available in AmbetterHealth than it is to have information about what I do for you. It's not so much that it's a bad app as it is that AmbetterHealth doesn't do ANYTHING useful for me. Let me know when it actually helps me rather than you, eh? Right now it's useless and half-baked.

The fact that it was released when it’s sole focus is on what I do for you tells me that your product managers and developers need a refresher on who is the customer here.

by Mr Breland

Really don’t know why it will not let me create a log in to see the application to do anything I is just a white screen

by Xazilizax

Under Billing, when I tap on View Invoice (PDF), it shows an invoice from 4/30/2024. Today is 8/1/2024. Other than that, it seems to be ok so far.

by Skyler Nickols

Very convenient and easy to use

by Bishal 1990 Ho Ma

After the new update AmbetterHealth have amazed me
Great tool to use