Hammerhead Companion Status

Last Updated on 2026-05-28 by SRAM LLC

I have a problem with Hammerhead Companion

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Most reported problems

Connection

33.3%

Account

16.7%

Something else

16.7%

Kent Anderson 2026-02-15

unable to upload rides from Hammerhead Karoo device to iPhone companion app. Note, this previously

Showing 1-1 of 1 reported issues:

Common Hammerhead Companion Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Hammerhead Companion network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Hammerhead Companion App
1. On android, goto Settings » Hammerhead Companion » click [Force Stop]

Clear Hammerhead Companion App Cache and Data:
1. On android, goto Settings » Apps » Hammerhead Companion » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Hammerhead Companion.

On android, goto Settings » Apps or Manage Apps tab.
Click Hammerhead Companion » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Hammerhead Companion » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Hammerhead Companion

E-Mail: [email protected]

Website: 🌍 Visit Hammerhead Companion Website

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Developer: SRAM LLC

May 03, 2026, 10:14 PM
a AndroidOS user from Stavanger, Norway reported problems with Hammerhead Companion : Account
Apr 22, 2026, 05:04 PM
a Mac user from Haarlem, Netherlands reported problems with Hammerhead Companion : Connection
Mar 24, 2026, 09:49 AM
a Mac user from Munich, Germany reported problems with Hammerhead Companion : Login
Feb 19, 2026, 10:20 PM
a Windows user from Eberswalde, Germany reported problems with Hammerhead Companion : Login
Jul 16, 2025, 08:24 AM
a Windows user from Kiel, Germany reported problems with Hammerhead Companion : Connection
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