Are you having issues? Select the issue you are having below and provide feedback to Zwift Companion.
- Mobile link issue with Apple TV
- Does not allow for training rides in the meet up option
- App does not work with Apple Watch for running
- Login is buggy
- Chat function for support on website not working
- Resetting password link does not work
My Companion downloaded rides are compromised. I cannot download. What can I do to correct.
My app says my Bluetooth is disabled
Fills horizontal screen at start and does not recognize my login password although I was logged in at Zwift. Had to restart iphone to close Zwift companion screen
I have not been able to pair my Zwift companion app to my Zwift account for a few months now. I’ve tried a lot of troubleshooting ideas but nothing has worked.
Have trobble loggin in, no idea why🤷♀️
Hi After an activity, I will click on the 'activities' heading then click on my latest activity. The APP comes up with Unfortunately, Companion has stopped. But it's not consistent. Half the time is no problem. I tried to click on a friend's activity, no problems there. Another friend gets the same stopped message. Have tried uninstalling then reinstalling the app, and changing to WIFI on the phone. Odd how it's inconsistent. Steve
Complete guide to troubleshoot Zwift Companion app on iOS and Android devices. Solve all Zwift Companion app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Zwift, Inc, developers of Zwift Companion.
With access to Apple Health, Zwift Companion for your Apple Watch may be used to read your heart rate data live into Zwift and save an activity into the Apple Health ecosystem. The Dashboard provides all the key metrics you expect right at your fingertips - watts, speed, distance, elevation, time, cadence and heart rate. Pair it with your computer over the same Wifi network and use it as a Zwift game controller when you're riding. At a glance see recent activities in your feed, training plan details, upcoming events and progress on your goals. See how much time separates you, check their power output (w/kg) and how many laps they've completed. Private message anyone. Tap on your friend to send a Ride On or start a chat. See what the people you follow have been doing in Zwift. The Zwift Companion App is the perfect companion to Zwift. Chat with people Zwifting around you or have a direct conversation with someone in particular. Send real time encouragement or egg someone on with audio clips. Want to pat someone on the back for a ride they did, give them a Ride On right in the feed. Want to see where you are in the world while you're Zwifting? Check out the map. When paired with the game, the workout screen lets you see and control your workout! Explore upcoming events, see who is going, and sign up. Give an elbow flick when you want someone to pull through or wave to say "hi". Choose to see the action from four different POV and capture it with a snapshot. Actions are fun.