RCLS Go Status

Published by Ramapo Catskill Library System on 2024-08-14

Access the entire Ramapo Catskill Library System catalog effortlessly with RCLS
Go, a free online app compatible with digital devices. Easily search, check out
digital titles, and place holds—all within your account.

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Common RCLS Go Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot RCLS Go app on iOS and Android devices. Solve all RCLS Go app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

RCLS Go iPhone Issues and Solutions

RCLS Go iOS app crashes, not working, errors
RCLS Go iOS app network issues
RCLS Go on iOS has black/white screen

RCLS Go Android App Issues and Solutions

RCLS Go has errors/crashing/not working
RCLS Go server network connectivity issues
RCLS Go has black screen

RCLS Go iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever RCLS Go app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix RCLS Go app crashes or not working on Iphone (iOS):

Close and restart the RCLS Go app on iPhone
Update RCLS Go app to the Latest Version for iOS
Uninstall and reinstall RCLS Go iPhone app
Update your iPhone to the latest iOS version

Fix RCLS Go on iPhone unable to connect to server/internet connection issues::

To resolve RCLS Go network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix RCLS Go black/white screen (blank screen) on iPhone:

Follow the RCLS Go iOS app troubleshooting guide Here →

RCLS Go Android App Issues and Solutions

Fix RCLS Go not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent RCLS Go app issues:

Force Stop the RCLS Go App
1. On android, goto "Settings" » click RCLS Go app. » click "Force Stop".

Update RCLS Go to the latest version on PlayStore

Clear RCLS Go App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "RCLS Go app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch RCLS Go.

Fix RCLS Go unable to contact server/ RCLS Go internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click RCLS Go » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got RCLS Go » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch RCLS Go on android.

Solve RCLS Go black/white screens issue on Android:

Follow the RCLS Go android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ramapo Catskill Library System, developers of RCLS Go.

100% Contact Match

Developer: RCLSHQ

E-Mail: [email protected]

Website: Visit RCLS Go Website

About this app

Experience ultimate convenience by storing your library card barcode, managing family members’ cards, and scanning ISBNs to check book availability within RCLS. From accessing library hours to managing fine payments and discovering NYT Bestsellers through advanced search filters, RCLS Go offers a personalized experience for each user. Access the entire Ramapo Catskill Library System catalog effortlessly with RCLS Go, a free online app compatible with digital devices. Enjoy the convenience of a scannable barcode for swift checkouts by either snapping a picture or manually entering your library card details—eliminating the hassle of searching for physical cards. Explore the extensive RCLS digital catalog, which seamlessly integrates both e-books and audiobooks into RCLSGo , allowing for requesting and renewing. Easily search, check out digital titles, and place holds—all within your account. Navigate through your account with ease, manage your preferences, browse various categories, and set up notifications directly on your device. Embrace the world of knowledge, entertainment, and endless opportunities by downloading RCLS Go today!