Mindway Reviews

If I could give Mindway zero stars I would. I have never written a review for an app before but Mindway is so outrageously bad. It’s a very basic ‘journaling’ app not designed to help over thinkers. Too messy and unorganized. Top it off its impossible to cancel. No one replies to your email and keeps your credit card on file and will charge you with out authorization and there is no where in Mindway to take your credit card info off. This is an absolute SCAM! it should be banned from apple products!

Despite cancelling, this app continues to charge my Visa credit card and will not refund the charges. I contacted them within (literally) moments of the charge hitting my credit card (I receive text warnings when overseas charges occur). All, be warned that there is no way to manage your subscription in iCloud nor within Mindway . Attempts to cancel become your words against theirs! There is no cancellation email nor confirmation mail to produce!

I can’t speak to the content of Mindway , since I didn’t try it for more than 24 hours (though it continued to collect data from other parts of my iPhone).

Should the merchant decide to respond here, past experience would indicate that, despite a professional appearance, this is a dishonest business!

I downloaded Mindway hoping it would be useful, but I quickly realized it was nothing like what it promised. I tried to cancel a few days after using it because it didn’t meet my expectations, but to my surprise, they wouldn’t let me. Since I couldn’t cancel, I decided to give it another chance, but it turned out to be even worse than I thought. not helpful and nothing like they promise

I signed up for the free trial but somehow was charged multiple times when I never agreed to signing up for any type of recurring subscription. Mindway does not show up in the subscription or purchase history only in my Apple Pay statements. I’ve tried canceling my account with them through the support email asking for a refund but no one responds. I feel infuriated that they are taking money from me and there is no way to cancel anything myself because it does not show up on my side. VERY FRUSTRATING!!!!!

I wish I had read the reviews before I decided to purchase their lifetime subscription. I contacted them after a few days of realizing that Mindway was more overwhelming than anything. Their marketing was really good but they gave me a 6 for a 9 because Mindway is not what I expected. I requested to cancel my subscription. I got an email stating that it was canceled but waiting to hear back about my refund since the charges my card twice. I wouldn’t recommend Mindway.

Advertised as help for Anxiety, I have actual anxiety and panic attacks and Mindway advertisements seemed like this would be helpful, but it’s really more of a life coaching tool. Helpful for those people who have trouble with confidence and personality issues. If you need help with actual anxiety, definitely look for other options. Also, the company is very unforgiving and does not issue refunds even if you express dissatisfaction after the first few minutes of trying out Mindway . Save your money!

I feel I was gypped. Not only was I charged for a 3-month subscription on top of a lifetime subscription which doesn’t make any sense, I’m finding this to be nothing more than a glorified tracking app. I don’t need to TRACK things. I do overthink and thought this might be helpful based on the ad I saw, and the Plan just provides little blurbs that I can search myself online. This is not helping and I think a therapist would provide me better results. I’m livid I cannot get a refund. All apps should be refundable especially if not helpful.

It’s a journal app with a power point presentation on some boilerplate CBT approaches you can find for free on the internet. this app is predating the vulnerable, those who are struggling with these issues, and ripping them off. If you fell for this scam, you’re not alone. Beware there’s another app just like it, “Better Me”, with the same predatory pricing; probably by the same developers. Tip: you can get better and likely more reliable and personable advice from ChatGPT, especially with the voice assistant; and although it’s known to make mistakes, probably unlikely when it comes to tried and true CBT approach.

Mindway is an absolute waste of time. As soon as I purchased and opened Mindway , I realized I had made a mistake. Waste of time. I wish I could have seen Mindway before purchasing, in order to know if Mindway would actually be helpful.

Unfortunately, the adds are very convincing, but Mindway itself is a WASTE OF TIME. I immediately tried to cancel it the second I opened it and I sent an email to the support team. They responded that they do not give refunds, so I am now stuck with a charge of $66 and $99 for something I am not using. Waste of time and money!

I used to Mindway for about two weeks and found zero benefit and thought it was actually just more wasteful and tedious than anything else. The day they automatically charged me for a renewal. I emailed them for a cancellation and a refund. I’ve had multiple apps refund with that quick of a turnaround. Mindway did not. After reading a few reviews, it seems they do not do refunds whatsoever. It seems more like they’re just hoping to scam people into renewing rather than focusing on producing an effective product. I would definitely not recommend Mindway.

I knew it was dogsh*t the moment I got past the payment. They immediately send you through a bunch of ads trying to sell you more things because they know you’re going to hate Mindway after you’ve seen it, so they want to get as much money as they can while you still have false hope.

I asked for a refund literally minutes after paying and was told that wasn’t an option. I hadn’t downloaded Mindway or used it at all, but they still said it could not be cancelled.

I did benefit from this experience. I hate myself so much for falling for their ads, it inspired me to sort my problems out for myself.

I feel ripped off. First, during the purchasing process they make you pick a plan (I did not see an indication, that this is a subscription, nor did I find any information about this in Mindway itself under the account section). They make you accept or decline a bunch of upsell opportunities during the process and if you decline all of them, they try it once again by offering you all of them for a friction of a price).

This should have been the first red flag, but I went ahead.

I think Mindway does not really deliver on its promise. In my opinion it’s more of a journaling app and the setup for me is more counterproductive on what its actually aiming for. The learning snippets were not groundbreaking imo and for me it feels like they did not put much effort into it.

I reached out to customer service for a refund which was declined. Most apps let you try their service for a week or so. After reaching out to customer service was the first time I was aware of the fact, that this is a subscription.

I feel ripped off and can’t recommend.

I've rarely written reviews, but Mindway compelled me to speak up. this app is, unfortunately, one of the worst apps I’ve ever used. The interface is clunky and confusing, making it nearly impossible to navigate or accomplish anything without frustration. Features are either broken, poorly explained, or hidden behind layers of unnecessarily complex menus.

Mindway seems to prioritize monetization over user experience or ethics. Moreover, their support system is almost non-existent.

Overall, I’d advise anyone considering downloading this app to stay far away. There are far better alternatives out there that respect their users and offer a smoother, more ethical experience. Save your time, money, and patience.

Mindway does not help beyond giving surface level advice that you probably already knew. Furthermore, there is no way to tell when your subscription ends, so you have no way to track when to cancel it. Even if you go to Mindway Store to track what your current subscriptions are, it does not show up. Furthermore, when you try to cancel, there’s no easy way to do it on Mindway . If it’s easy to sign up for an account through Mindway , there should also be an easy way to discontinue your account. Overall, seems like a sham that’s just out there to get your money. The worst part is they’re preying on people who are struggling with mental health and are seeking an outlet to improve. Would not recommend!

When I purchased Mindway I got the 1-month plan. There was no subscription noted on the Apple App Store, but I got charged twice the amount I paid for originally. I reached out as soon as i got the charge on my card, and they refused to give me a refund even though I did not purchase a monthly subscription. Overall, Mindway is not worth the poor customer service. They are just scamming people out of their money. There are a variety of other apps that can provide the same if not better assistance. I would consider other apps before this one.

Update: I have also reached out to their customer service via email. They replied to my email twice and have ignored my follow up emails since. Very unprofessional organization.

I signed up for a month to try this app out and it’s not that cheap. I used this app for a few weeks but realized it didn’t meet my needs. I had *thought* I canceled. As it turns out, this app has more than one way that a user needs to cancel their subscription, which depends on how you originally signed up. I wasn’t aware of this and they would not refund my $66 because “digital products are not refundable unless app failure”

UPDATE: I did all of that prior to your response and you still denied my refund.

STAY AWAY— I am only giving Mindway 2 stars because the onboarding process is so good that makes you believe that Mindway will help you solve your problems but then it’s extremely sad after you give them your money that all this is is a habit tracking app that is actually more overwhelming than any of the other free ones out there.

Based on the onboarding process, I thought this was going to be more like one of those therapy apps but nope, it’s not.

There’s nothing really to Mindway. I don’t understand what you’re actually paying for. It’s just a tracking app that you’re already seeing in other apps but here they have lessons. These lessons just consist of things that you probably already know. Maybe there’s something more but as of right now all I see is a couple of slides that you click through and you” complete the lesson” For what you’re paying, it could be a three dollar app

I wanted Mindway itself to be more like How We Feel, which is to say simple. It isn’t. Yes, you can log as much or as little as you want, but it’s more for logging. Not much coaching based on your entries. The UI feels dated.

It’s customizable to an extent, which is nice, however my entries and their icons frequently didn’t save properly, making them useless.

I did the 6-month subscription but failed to set a reminder to cancel, thinking that I was only buying 6 months. Nope. Mindway renews without warning and charges you. I’m sure it’s on page 177 of their EULA somewhere. Anyway, after seeing the charge of $56, I contacted them ~2 weeks after the automatic renewal and was told flatly there are no refunds.

My advice is to skip Mindway and use mindfulness techniques to catch yourself overthinking. Be honest about the stories you tell yourself and recognize them as stories. That’s how I ultimately broke these habits. It had nothing to do with this expensive and non service-oriented app.

Tried to use this for several weeks, but found it did not cater to the statistics I was really looking to track and the experiments were poorly designed for implementation and conduction. I deleted Mindway when I had finished with trying for a month or two as there was no obvious way to close the account or end the subscription. However, this did not terminate my account and I continued to be billed for several months without being shown this subscription under my other Apple subscriptions and so I later found multiple charges that had continued after deleting Mindway . I tried reaching out to customer service and they flatly refused the request. Just seems a little unethical and stingy.
Overall lame experience.