Contact MyBILH Support
Company Name: BIDMC
About: MyBILH gives you easy access to a range of digital tools and services to help
you manage your health and your medical care from your mobile device or tablet.
App Features:
MyBILH Chart: Our new patient portal will
bring together health records from all Beth Israel Lahey Health
providers and locations, so you can more easily manage every aspect of
your care.
MyBILH Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit MyBILH Website
Privacy Policy: https://bilh.org/mybilh-privacy-policy
Developer: Mobile BIDMC
4 Most reported problems 😔💔
I have reported/entered health insurance information and the mychart bilh does not retain it; i use to use mychart MAH and no allergies or health issues have been included in the new bilh mychart, so I have to repeat my health history.
Where are my medical records?
by Forecaddie
This rollout of a new digital medical records system for Beth Israel patients is professional malpractice! I did not keep track of all my problems, tests, procedures, visits, communications, with you because I could access them thru the patient portal. You were keeping them! Now every time I have an appointment, you ask for all that information regurgitated, while it sits in your files but is unavailable to your new system? Pathetic! at best. Irresponsible! Perhaps even criminally negligent? And from your Q&A it sounds like all “old” info will be unavailable after a year? All my historic health records? You will receive from me a request for my entire medical history, printed out, or in a readily convertible digital format.
JS
by J......S.
Numerous problems resulted from BIDH's new computer system software. Removal of my cast after joint replacement was delayed by 12 days because of computer error. My O.T. Appointments were deleted from the system without ever notifying me. A message I sent to my therapist was never received in her inbox, and was sent back to me over 10 days later, as if it were intended for me. There needs to be a real human overseeing patient care so patients do not fall through the cracks in your computer system.
Useless
by Floobydust2
It is as useless as t*ts on a snake. Clearly designed to minimize HCP interaction time and access, as well as appeal to the 10 second attention span these days.
In my day, computers provided the data you ask for, not dumbed down data some script kiddie thought might be good.
I am looking for a new HCP network that does not use it. It is that bad.
Have a Problem with MyBILH? Report Issue
Why should I report an Issue with MyBILH?
- Pulling issues faced by users like you is a good way to draw attention of MyBILH to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MyBILH customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyBILH.
