Helen Plum Library Status

Last Updated on 2024-12-19 by Helen Plum Public Library

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Common Helen Plum Library Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Helen Plum Library app on iOS and Android devices. Solve all Helen Plum Library app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Helen Plum Library iPhone Issues and Solutions

Helen Plum Library iOS app crashes, not working, errors
Helen Plum Library iOS app network issues
Helen Plum Library on iOS has black/white screen

Helen Plum Library Android App Issues and Solutions

Helen Plum Library has errors/crashing/not working
Helen Plum Library server network connectivity issues
Helen Plum Library has black screen

Helen Plum Library iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Helen Plum Library app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Helen Plum Library app crashes or not working on Iphone (iOS):

Close and restart the Helen Plum Library app on iPhone
Update Helen Plum Library app to the Latest Version for iOS
Uninstall and reinstall Helen Plum Library iPhone app
Update your iPhone to the latest iOS version

Fix Helen Plum Library on iPhone unable to connect to server/internet connection issues::

To resolve Helen Plum Library network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Helen Plum Library black/white screen (blank screen) on iPhone:

Follow the Helen Plum Library iOS app troubleshooting guide Here →

Helen Plum Library Android App Issues and Solutions

Fix Helen Plum Library not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Helen Plum Library app issues:

Force Stop the Helen Plum Library App
1. On android, goto "Settings" » click Helen Plum Library app. » click "Force Stop".

Update Helen Plum Library to the latest version on PlayStore

Clear Helen Plum Library App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Helen Plum Library app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Helen Plum Library.

Fix Helen Plum Library unable to contact server/ Helen Plum Library internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Helen Plum Library » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Helen Plum Library » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Helen Plum Library on android.

Solve Helen Plum Library black/white screens issue on Android:

Follow the Helen Plum Library android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Helen Plum Public Library, developers of Helen Plum Library.

Verified email ✔✔

E-Mail: askalibrarian@helenplum.org

Website: 🌍 Visit Helen Plum Library Website

Privacy Policy: https://helenplum.aspendiscovery.org/PrivacyPolicy/App

Developer: Helen Plum Library

About this app

The Helen Plum Library App allows you to explore your Library on the go to find new books, movies, games, or your old favorites! Quickly search the entire catalog, including digital materials. Place holds, check due dates, and renew eligible titles. You can even use HelenPlumLibrary as your digital Library card!