Grab is Southeast Asia’s leading superapp. We offer essential everyday
services to over 670 million people across Singapore, Indonesia, Malaysia,
Thailand, Philippines, Vietnam, Cambodia, and Myanmar.
Are you having issues? Select the issue you are having below and provide feedback to Grab.
By Kim 2 months ago
Grab application closed off immediately after few seconds. Only working when reinstalled again but same problem recurring after closed off. Every time need to reinstall again and again to use the app
By nikki 4 months ago
Grab app crashes (“oops something went wrong” “Tap to reload”) every time I try to book a car. Cannot reload.
By nikki 4 months ago
Every time I try to book a ride the Grab app crashes - goes to a page saying “top up” and “try again” or something… super frustrating
By Kris 5 months ago
The grab app keeps crashing after I confirmed pickup point. It start to load and render available ride options, then crash straight. I am in Indonesia. I use iphone.
By Jim Jerzak 5 months ago
Just went through the entire process to sign up for grab- but it does not give me the Transport option, just giving me hotels and experiences as the only options. how do I get Transport to appear on the app??
By Dave Weesner 8 months ago
Trying to signup, cannot get past the page asking for email address. I get error message: “Sorry our server reported an error, try again later” Unable to complete signup on my iphone. 602-616-7466
- Not user friendly.
- No way for a user to contact a support team via phone call or message.
- System to report an issue is long and not helpful.
- Charges user even if Grab has not completed the service.
- Forced to use Sign in with Facebook despite wanting to use Sign In with Apple.
Leave a comment:
Complete guide to troubleshoot Grab app on iOS and Android devices. Solve all Grab app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Grab.com, developers of Grab.
47.06% Contact Match
Developer: Grab Holdings
E-Mail: [email protected]
Website: Visit Grab Website
53.33% Contact Match
Developer: Grab Holdings
E-Mail: [email protected]
Website: Visit Grab Holdings Website
It’s our mission to drive Southeast Asia forward by creating economic empowerment for everyone in the region. this app offers the ability for users to receive personalised targeted advertising, offers and updates from this app and its partners and communications/advertising from certain third party apps based on activity on your devices. These essential services consist of Deliveries (food, groceries, packages), Mobility (4-wheel, 3-wheel, 2-wheel), Financial Services (lending, insurance, cashless payments and wealth management), Enterprise and Others. We offer essential everyday services to over 670 million people across Singapore, Indonesia, Malaysia, Thailand, Philippines, Vietnam, Cambodia, and Myanmar. Users may exercise opt-out choices under the Privacy and Consent Management sections within Settings within Grab . For further details, you may refer to our Privacy Policy at app. com/privacy. this app is Southeast Asia’s leading superapp.