Kolet Status

Last Updated on 2024-08-10 by Ody

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Common Kolet Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Kolet app on iOS and Android devices. Solve all Kolet app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Kolet iPhone Issues and Solutions

Kolet iOS app crashes, not working, errors
Kolet iOS app network issues
Kolet on iOS has black/white screen

Kolet Android App Issues and Solutions

Kolet has errors/crashing/not working
Kolet server network connectivity issues
Kolet has black screen

Kolet iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Kolet app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Kolet app crashes or not working on Iphone (iOS):

Close and restart the Kolet app on iPhone
Update Kolet app to the Latest Version for iOS
Uninstall and reinstall Kolet iPhone app
Update your iPhone to the latest iOS version

Fix Kolet on iPhone unable to connect to server/internet connection issues::

To resolve Kolet network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Kolet black/white screen (blank screen) on iPhone:

Follow the Kolet iOS app troubleshooting guide Here →

Kolet Android App Issues and Solutions

Fix Kolet not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Kolet app issues:

Force Stop the Kolet App
1. On android, goto "Settings" » click Kolet app. » click "Force Stop".

Update Kolet to the latest version on PlayStore

Clear Kolet App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Kolet app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Kolet.

Fix Kolet unable to contact server/ Kolet internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Kolet » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Kolet » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Kolet on android.

Solve Kolet black/white screens issue on Android:

Follow the Kolet android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ody, developers of Kolet.

About this app

this app is a mobile internet provider allowing to stay connected while traveling abroad.