Contact AI Spanish Learning Support
Company Name: Fluency Technologies LLC
About: The best app for SERIOUS Spanish learners
Welcome to Fluency, the ultimate
destination for those eager and serious about mastering the Spanish language.
Our app, designed by avid language learners, offers a revolutionary approach to
language acquisition, making the journey to fluency not just a dream, but a
reachable goal.
AI Spanish Learning Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Fluency Technologies LLC
Privacy & Terms:
https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
3 Most reported problems 😔💔
Impossible to learn
by Hellochandlertue
heavy use and reliance on AI. could be great, but i know zero spanish. the lessons just make you do a single word and then breezes over it… not helpful in the slightest. sigh. good think i got the lifetime for free.
Can’t contact customer service
by LoveGodBible
Tried to contact support - got this:
Oops! Something went wrong when submitting the form.
Went to App Store, hoping to find an actual email address - nope, it directed me to the same website where I got the same message.
I would like to be able to revisit the reading comprehension tests again, to see if after a while I am understanding more of a particular story. I am VERY disappointed that there is no way to do so.
Would be great if it wasn’t full of errors and glitches
by Fred-92-
Every few words has either a wrong definition or wrong example. I strongly suspect it’s because they’re only using AI to cone up with the “fill in the blank” words and their definitions, and leaving it up to the users to let them know what needs correcting. It’s super frustrating.
Also, the app just goes right back to the home page every minute or so, more and more often the more you use the app. When you return to what you were doing, you’re not doing the same thing/your progress is gone. I had to type my sentences to the AI really fast before it took me back to the homepage. The spelling thing alone was annoying, but this glitch destroyed the usability of this app causing me to cancel.
Lastly, the conversation tool with the AI was good, but I wish there was an option to speak with a Latin American AI, as that’s the version of Spanish I’m trying to learn. It was a little bit tiring being asked over and over about Spain.
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