Contact Simply Piano Support

i charged $149 for subscribtion i never sign for and i tried to call you but there was no phone number. i am asking for a full refund.

i charged $149 for subscribtion i never sign for amd i tried to call ypu but there was no phone number. i am asking for a full refund.

I was attempting to sign into a new app to start your program. You have made it too hard to get a pass key. I canceled trying.

Yesterday was the last day of my free trial and I thought I successfully unsubscribed, but was billed $180. I would like my money back and to properly be unsubscribed. Thank you!

It carged me 119.99 buck on the first week and I need my refund now

Por favor, yo no uso esta aplicacion desde hace 1 ano. No quiero renovar la inscripcion. Si me descuentan de mi tarjeta la inscripcion de este ano los demandarè. El ano pasado fue una estafa porque yo hice una inscripcion por un mes y me cobrarpon el ano. Este ano me llego un correo que estan tratando de cobrar de mi tarjeta otro ano mas sin mi consentimiento, sin pedirme la prorroga. El ano pasado me han estafado un ano pero una vez mas NO. Por favor cancelen mi inscripcion o los demando y lo informaré al BBB

Need refund double charged for months.

This is a scam it said trial was $12.99 a month and my card was charged $149.99 yesterday evening, refund me 100% or i will be reporting you to the BBB, and the playstore.

Please cancel my subscription and stop charging me immediately! I haven't been using SimplyPiano for more than a year

£71.99 has been taken from my account today without my authorisation/approval. I need my money to be refunded as soon as possible. thanks

there is a 99.99 payment coming out of our checking that is unauthorized DO NOT TAKE THAT MONEY it was not authorized by me or my wife DO NOT TAKE THAT MONEY

I applied simple piano yesterday, please cancel and refund to me since it is too easy for me. thanks Best Shumei

Poor ,poor ,poor you have done nothing to fix the system ! Customer service. Extremely poor to non existent this is undoubtedly a get the money first deal with the bullshit later system of sales ( according to all the negative reviews , don’t know where you got a5 3/4 rating from , there’s not a positive review in the bunch ! ) to need an acoustic piano/ guitar to use the system instead of just plugging in electrically is totally ridiculous- doesn’t take into account living situations of your customers maybe they can’t play out loud ( doesn’t work right anyway) And need to practice silently practicing something correctly a million times and being stopped to correct or not recognized is a deterrent not a Learning experience You should check out your competition they are way ahead of you - have already signed up w/ them and will not be renewing with this horrible app - Hope you enjoy your money it will be short lived and it will kick you in the pants later - this is not sour grapes this is bigger than that .fix it!

I have been wrongfully charged 95.99 for your app and need to remedy it asap. I'm beyond confused as even by accident I couldn't have even come close to paying for this. Please help

I would like to cancel my joy tune free trial. My name is Michael Terry and I started 4 days ago and would like to end before the seven day free trial period ends

I have paid for a three month course of simply piano but the app doesn´t identify me as a subscriber.

I feel credit needs to be given when credit is due. Like some of you, I had technical difficulties but, the fault was 100% mine and not SimplyPiano. I had the same issues with SimplyPiano recognizing my chords but, once I bought the cables from Walmart, ($16.00), to connect my Yamaha piano to my tablet, all the frustrations went away. SimplyPiano is a great application and we as reasonable people should understand the multiple variables that have nothing to do with SimplyPiano but are outside their control such as internet access, keyboard compatibility, cable connections and most of all, the dedication we give to make our dreams, a reality.

There is no option anywhere to cancel this app. The advice online to go to settings and do it there don't give the cancel option. So, please cancel my subscription under Nora Lozano.

Hello, SimplyPiano developers. How are you? If you read this comment, I just wanna highlight how poor and horrific your advertising campaigns are. How bad you produce ads, how treacherous is the acting by every single one of your so called “actors”. Your ads make no sense, are stupid, and I could just imagine the app would be worse. My personal recommendation for you is please, stop paying way too much to YouTube to reproduce your disgusting advertises and go make something else. I am tired of seeing

Having major problems trying to get started. Please do not Bill my account.

I don’t know how I have subscribed to you, last year we took a two week trial and cancelled. You still charged me and have charged me again today. I’m out around £150 now. I don’t have you in my iTunes to cancel. Please can someone let me know if why you can just go into my account twice. You can see I only did the 2 week trial.

Every day when I open my app, it says “update,” but it does nothing when I hit the update button. After turning my iPad off and on several times. it will play for a while, then just kicks me out of a song in the middle of it. At this exact moment, it won’t open at all. Need to speak with a real person.

Hi! I have been using the app for a long time and I really enjoy it! I ran into an issue where it is no longer recognizing my notes specifically the lower C, G and F notes. I've tried just about everything for it to recognize the notes and all the recommendations from the app, I even tried contacting through the app. Nothing is working and I keep having the same problems. Thanks you!

the account is not able cancel, please advise. i been change since may 2020

Hello, I have been having this same issues since I began over 2+ months ago. It is happening constantly now which prevents me to move forward. The app can’t recognize the correct note middle D more often than it can. It thinks I didn’t play. So I kept hitting it over 20 times or so before it gets it, then it happens again the next same note... I waited a couple days to resume the practice, it keeps happening... At this point, I gave up trying or I will break my piano key or drive my. neighbors’ crazy. I can’t proceed to next lessen. What should I do?

I wanted to talk with someone about a double charge on my account. We are just wanting one account to practice piano and we were charged twice. I would love if you could help with this. Thanks so much. Carly Brown