Contact Instaread Support

BE AWARE Im a college student who likes to read. I saw Instaread and wanted to give a try so I signed for a trial. I was always planning that if I liked it i would go for the monthly subscription which is around $9. Well, it turns out that it charged me $90 dollars for a year round subscription that I didn’t sign for, and plus that, they don’t even have a customer service where I can try to fix this problem. I cancelled the subscription and it didn’t refund the money. It said: your subscription will still valid for 1 year. I haven’t see any similar online scams recently. They don’t refund, they don’t even switch from yearly to monthly. Once you paid, the money is gone. I needed that money for a college textbook. So BE AWARE

I was very excited about this app. I read a lot, and wanted to be able to listen to book summaries while commuting and exercising. Unfortunately, the summaries are terrible. They are too short, too general and vague, and spoken much too quickly. I listened to five book summaries, and got very little out of it. Very disappointing. It’s okay if you want to get the general idea of a book to decide if you want to buy it or not. But you won’t glean much content from these summaries. Just canceled my subscription.

I am trying to cancel my subscription/free trial because I accidentally subscribed and the email this company gives for customer support is not a valid email and there is no point of contact. I assume it’s meant to confuse people and be able to charge them for their services. I do not like when companies make it so difficult or confusing to cancel your account so they can most likely confuse their customer and end up charging them. Not happy with this site and app.