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by Naye---

IDK WHAT IS WRONG WITH YALL MODERATION TEAM (you guys probably don’t even have one and it is sooo evident) but i was shocked and disturbed this morning. i was finishing up an answer under a question i was doing only to see a image of something. i couldn’t see it clearly and a small part of me was like “hey this is something you probably don’t wanna see” but i wasn’t too sure and i already had clicked on the picture while that thought was going through my head. i must say it REALLY TRAUMATIZED ME, brainly was the LAST app i would ever expect to see gore on, it was so explicit and graphic but i won’t explain what i saw in detail, the most i can say is it looked like the victim got their neck and above smashed. a great majority of us are on there for hw help but on this app there’s a plethora of people trying to hack and surprisingly post gore. brainly needs to do better, i can’t imagine how much gore is on there that isn’t getting moderated properly, and also y’all let people have meaningless conversations on there, the brainly team needs to be precise and detect nonsense on the spot, there are children on the app. regardless of age no one wants to see images of that nature. you could say twitter and brainly are synonymous at this point because anything finds its way there...

by Kelly Chen 🐰🌈

This app used to be really good to me, but now, I’m heartbroken and sad. To start off this review, the people who answered my questions gave “okay” answers. Now, I returned to using this app weeks ago for my homework. This app is fairly slow or fast on answering your questions based on the difficulty and the chance people will answer your question. Just to beware, anyone can answer your questions and the answers can be really unused and off topic. So yesterday, I reached my goal of answering 100 questions and I still needed more points for the rank Expert. This morning, I needed help on homework and was looking for answers. Turns out, someone deleted all my answers and reset my points to 211 instead of 711. My Brainiests was also deleted from 11 to 0. This is really unacceptable and leaving this app forever. It turned from an angel to a devil throughout the years and I couldn’t make anything out of this app anymore. It also offered a free trial and Brainly Premium, something like that and I could only view 15 questions for free. I saw wha Brainly Premium was for and I was shocked! I could post questions, get good answers and much more with it, but it is not use. Whoever is reading this and wanting to download this, don’t!

by Kylaih

I got the subscription trial to see if brainly plus was for me. I decided it wasn’t because I didn’t use it much during the free week. I didn’t want to pay money for something I didn’t use often. Unfortunately I forgot my password, so I did the forgot my passcode thing. It didn’t work. So I email them, ( I would rather call but they don’t have a customer service number), telling them that I would like to get into my account and the forget my password thing wasn’t working. They email me back saying to use the forget my password option. I email again saying that I wasn’t working and if they couldn’t get me into my account, can you at least delete it so I wouldn’t have to pay for 12 months of something I can’t use. They emailed me back telling me to go to account setting to delete my account. So, I email them again saying I can’t get into my account. Can they please delete my account or cancel my subscription. Again they tell me I can delete my account in my account setting that I can’t get into because I can’t get it to my account. Their customer service is horrible and as soon as I can I will be deleting that account.