rejsekort Reviews

rejsekort requires location permission set to Always. They state some vague reason about notifying you about check-in and check-out. But it clearly says in rejsekort store page in the Data Linked to You section, that Location can be linked to your personal identity. Absolutely unacceptable, and an instant 1-star for me, not even going to use this.

Also I've noticed the developer defending this decision in their responses to reviews. All I have to say is, apps like Uber and Google Maps manage accurate real-time tracking just fine with location set to “only while using rejsekort .” If this app’s developers can’t implement the same, it feels like technical incompetence. Fix your permissions model, it should not be required to always track location.

rejsekort seems great if also incredibly invasive in terms of personal privacy for locals. As an international visitor, requiring users to have cell data enabled to check in and out meant travel within the city was insanely more expensive than planned.

The old paper tickets gave you a time window — 1 hour for 2 zones, 1.5 hours for 3, and so on — during which you could hop on and off freely. The plastic this app card kept that same logic: check in, transfer, check out, and the system recognized you’d already paid for your time window. Re-boarding within that window cost nothing extra.

rejsekort has thrown all of that out.

Now, checking out ends your ticket instantly — even if you’re still within the time and zone window you paid for. Step off, then back on, and you’re charged again. But if you don’t check out, you get fined.

So you’re forced to leave rejsekort checked in for your entire journey and only check out when you’re completely done — a behavior change from everything that came before, with financial penalties in both directions if you get it wrong.

This isn’t a minor UX tweak. It’s a deliberate regression that quietly takes more money from passengers who don’t realize the rules have changed.

rejsekort does not work. It is so useless. Good luck adding your children. It will take hours and most likely not work. Also a 17 year old is unable to pay for their own tickets. This should be illegal. Criminal scam!

Without a doubt the most glitchy & worst App I have ever downloaded. We came to Copenhagen for a short trip & all 3 of us who downloaded this had problems with it locking up each time we tried to use it. Only shutting restarting our phones fixed the issues.

Recommend avoiding this & just buying tickets.

Works fine for ticketing purposes, but requires always-enabled location. The baseline functionality (ticketing based on entry/exit points) does not require that level of invasiveness, and the auto-exit-detection is optional and unreliable in any case.

I can’t think of a solid reason why I need to leave the location on Always, all the time. I feel bad about it.

rejsekort is easy to set up and use. It accepts Apple Pay. It’s nice that you get a discount during non peak hours. It’s infinitely better than the Rejsebillet app which is a total piece of garbage.

Unfortunately it doesn’t charge fairly. For example, if you were to buy a 4-zone ticket, it would be cheaper than two 2-zone tickets. So in this example, if you’re traveling between 2 zone and your total trip is over 1.25 hours but less than 1.75 hours it would be cheaper to buy a 4-zone ticket.

Another example is that if you check out after your first route, but then check back in on your return journey before the 1.25 hours limit, it doesn’t necessarily honor the fact that a single ticket would have covered that route.

It clearly lists the history and timing of all your stops on the route so in theory it could be programmed to give you the best deal you would have gotten based on your actual travel history.

Instead you have to predict what will be the best value which means not necessarily checking out when you’re done with the first leg of your trip. And as far as I can tell you can’t just buy a 4-zone priced single ticket (which would cover two 2-zone trips at a cheaper rate if you’re trip is in the 1.25 to 1.75 hour range) so it feels like you’re getting extorted a little bit.

Denmark has a complicated system with the number of zones and ticket length time and cost being quite variable. But it seems like rejsekort errs on the side of not caring too much if the customer overpays.

That being said it does alert you if it thinks you forgot to check out so it is doing some things respectfully and honorably. If you accidentally check in but don’t go anywhere it will also not charge you arbitrarily.

I hope they can fix this in the future and make it more fair. But at least it actually works and is easy to use otherwise. It just needs to be better to deserve a higher rating.

App doesn’t work unless location is ALWAYS on. Please fix the only while app is in use feature!!

An amazing transport system.

Compared to New York City’s “MTA” where I live this app is far superior

As a tourist in Copenhagen, rejsekort has made getting around so easy

Want to use public transit while visiting Copenhagen and even hop to Sweden, rejsekort is made for you and me!

We figured the metro out the 2nd day and made it to where we needed to go.

Used this on my first trip to Denmark. Excellent app for using metro trains in Copenhagen. Simple to use. I think it’s cheaper than buying printed tickets. Try it!

Very helpful as a tourist! There are officials that pop on the trains to check that you have a ticket, so don’t forget to start your journey.

As a tourist visiting Denmark for over 40 years this is a most useful app. I do wonder if it is available as an Apple Watch version in addition to the iPhone version.

It’s so easy, and cheaper than buying individual passes.

I see some reviews saying you need an EU phone number to create an account, maybe it’s true — but rejsekort lets you input phone numbers from anywhere, though. Maybe download it in your home country and make an account before arriving? I have a French phone number too so it was no issue for me.

Anyway, pair this with Rejseplanen app and you’re golden.

What a beautifully modern and seamless experience.

So you are from outside of Denmark and want to use the buses and trains that seem to go everywhere… on your phone download the this app app and add your payment method. You can add more riders, children are free. Danes are helpful and patient and speak English. A simple “what do I do now” brings the answer you need.

Det ser ikke ud som om at man kan tjekke flere rejsende ind, fx som familie med flere voksne, børn og hunde. Det virker som en centralt men manglende funktion.