Contact rejsekort Support
Company Name: Rejsekort A/S
About: Experience the freedom with the Rejsekort app
With just a simple swipe you can
check in and travel by bus, train, metro, and light rail across the country –
except for Bornholm.
New! Pensioners under and over 67 years and people with
disabilities can travel at a lower rate.
rejsekort Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Rejsekort A/S
100% Contact Match
Developer: Rejsekort & Rejseplan A/S
E-Mail: [email protected]
Website: 🌍 Visit rejsekort Website
54.55% Contact Match
Developer: Rejsekort & Rejseplan A/S
E-Mail: [email protected]
Website: 🌍 Visit Rejsebillet Website
66.67% Contact Match
Developer: Udenrigsministeriet
E-Mail: [email protected]
Website: 🌍 Visit Rejseklar Website
Can I trust rejsekort app?
Protect your data and wallet. We investigate the developer's website (Rejsekort.dk), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Why does it require location access Always
by Ollietwist92
This app requires location permission set to Always. They state some vague reason about notifying you about check-in and check-out. But it clearly says in the app store page in the Data Linked to You section, that Location can be linked to your personal identity. Absolutely unacceptable, and an instant 1-star for me, not even going to use this.
Also I've noticed the developer defending this decision in their responses to reviews. All I have to say is, apps like Uber and Google Maps manage accurate real-time tracking just fine with location set to “only while using the app.” If Rejsekort’s developers can’t implement the same, it feels like technical incompetence. Fix your permissions model, it should not be required to always track location.
Be careful, they will scam you
by ExperientialDesigner
The old paper tickets gave you a time window — 1 hour for 2 zones, 1.5 hours for 3, and so on — during which you could hop on and off freely. The plastic Rejsekort card kept that same logic: check in, transfer, check out, and the system recognized you’d already paid for your time window. Re-boarding within that window cost nothing extra.
The app has thrown all of that out.
Now, checking out ends your ticket instantly — even if you’re still within the time and zone window you paid for. Step off, then back on, and you’re charged again. But if you don’t check out, you get fined.
So you’re forced to leave the app checked in for your entire journey and only check out when you’re completely done — a behavior change from everything that came before, with financial penalties in both directions if you get it wrong.
This isn’t a minor UX tweak. It’s a deliberate regression that quietly takes more money from passengers who don’t realize the rules have changed.
Terrible
by Fin772
Without a doubt the most glitchy & worst App I have ever downloaded. We came to Copenhagen for a short trip & all 3 of us who downloaded this had problems with it locking up each time we tried to use it. Only shutting restarting our phones fixed the issues.
Recommend avoiding this & just buying tickets.
Have a Problem with rejsekort? Report Issue
Why should I report an Issue with rejsekort?
- Pulling issues faced by users like you is a good way to draw attention of rejsekort to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a rejsekort customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using rejsekort.
